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245 Reviews of INFINITI Roseville - Service Center
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July 27, 2018
Quick servicing Came in on a Saturday with no appointment. Was in and out in less than one hour. All work was explained and the waiting lounge was nice. Jairo was ve Came in on a Saturday with no appointment. Was in and out in less than one hour. All work was explained and the waiting lounge was nice. Jairo was very professional and knowledgeable. More
by JRW
Employees Worked With
Jairo Gutierrez
July 16, 2018
Service Great experience. Smooth check in and timely service. All work done to satisfaction. Nice area to rest. Staff was very nice. Wish them all the best. Great experience. Smooth check in and timely service. All work done to satisfaction. Nice area to rest. Staff was very nice. Wish them all the best. More
by Samjot
Employees Worked With
Tim Ellis, Charles Bermudez, Robert Rogers, John Phillips
December 31, 2017
service I still wished some one in the service department would give me a copy of the inspection report on my car (and not a copy of the Carfax report). I alr I still wished some one in the service department would give me a copy of the inspection report on my car (and not a copy of the Carfax report). I already have 4 copies of the Carfax and no copy of the original inspection report More
by roya mirmiran
Employees Worked With
service dept
December 22, 2017
Questionable service response Our 2017 small SUV has spent two weeks in repair. Unable to determine how to fix. There are three vehicles in USA with this same problem. After two we Our 2017 small SUV has spent two weeks in repair. Unable to determine how to fix. There are three vehicles in USA with this same problem. After two weeks repair picked up car no lights were on. That only lasted three days. Dropped off car on Monday no call no status simple update would be helpful. More
by Kathie70
Employees Worked With
Charles (?)
August 03, 2017
G37 oil change to a QX70 instead I came in just for a oil change on my 2011 G37 which I loved. Just walked around lot and saw the 2014 QX70. Test drove for the fun of it while waitin I came in just for a oil change on my 2011 G37 which I loved. Just walked around lot and saw the 2014 QX70. Test drove for the fun of it while waiting, and really wasn't looking to buy at all. Norm was really amazing about just asking the right questions , and tossing a deal together just to see. I traded in my 2011 G37 / 2005 GMC Denali and got the QX70 which replaces 2 cars in one. At no time did I ever feel pressured into this deal, and was amazed at the great deal they worked for me. I'm very excited to start new journeys in my QX70 Thanks Norm / Jeff Art Brickell More
by Daytona
Employees Worked With
Norman Allen
