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INFINITI Stuart

Stuart, FL

Overview
Employees
Reviews
Vehicles
4.6
1,760 Reviews
Whether you hail from right here in Stuart, FL, north in Vero Beach or south in the vibrant West Palm Beach area our dealership delivers quality customer service and vehicles for all your needs and wants. With a vast array of amazing new INFINITI models, our Stuart, FL showroom has the luxurious set of wheels you need but for a fraction of the price. Thanks to our luxury for less credo, our showroom is highlighted by models like the INFINITI Q50, which delivers sporty luxury for less, and the INFINITI QX80, which features full sized luxury SUV versatility and space for less. For an even friendlier price tag we also offer an amazing selection of used cars and certified pre-owned INFINITI models, all of which come with the reliability of a fresh ride but with a much more manageable cost. These rides can deliver you back to Vero Beach or Port St. Lucie with style and a smile thanks to their certified assurance. When buying a new set of wheels here in our INFINITI Stuart showroom, the professionals in our finance center provide all the information and help you need to make the process simple. It is their job to find you the best in regards to auto loans and lease plans, so you can head home to Jupiter or West Palm Beach happily behind the wheel of your INFINITI. For all of your maintenance needs our service center provides top notch expertise that can help keep your ride on the road. Thanks to their knowledge and genuine parts our staff can make sure you remain in motion here on the Treasure Coast. Right beside rides like the INFINITI QX60, QX80 and Q50 our showroom delivers comprehensive service beyond just automotive and our competent staff. Thanks to a brand new state of the art facility our dealership is truly a treasure on the Florida coast and even offers an on-site café with free coffee. INFINITI Stuart is easy to locate on the Treasure Coast of Florida, so whether you are coming from Vero Beach, Port St. Lucie, Jupiter or West Palm beach stop by our location at 3970 SE Federal Hwy to experience true luxury for less.
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3970 SE Federal Hwy

Stuart, FL

34997

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Showing 1,760 reviews

December 15, 2023

Joshua was fair in negotiating a price for the car and was willing to take a deposit so I could buy the car from Lemage that has been my salesman for 5 years. There was no pressure to buy today. 1st class More

by ERICFINKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Limage Succes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

INFINITI Stuart responded

Thank you for sharing your experience with us, Eric! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Carlos Gonzalez General Manager (772) 254-8222

Helpful
December 14, 2023

Whitney was fantastic. Very friendly and excellent communication skills. I feel Ike I can trust her completely. More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

INFINITI Stuart responded

We are very happy to hear that Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott O'Keefe Service Manager (772) 254-8222

Helpful
December 14, 2023

This review is for service, specifically Jeff Orr. I moved here from New England and although I live in Palm Beach Gardens I drive to Stuart for service at Infiniti of Stuart. For one and a half y More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

INFINITI Stuart responded

Thank you for the kind words for Jeffrey and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott O'Keefe Service Manager (772) 254-8222

Helpful
December 11, 2023

We always trust Jeff advice. . always great experience.. Our 2023 qx60 is the fifth Infiniti that we get with Infiniti Stuart.. More

by MARIVON
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Orr
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Dec 11, 2023 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff here at INFINITI Stuart. Scott O'Keefe Service Manager (772) 254-8222

Helpful
December 11, 2023

Great job! There was great attention to time management. The problem was explained very well. More

by BETHSDAFL
Recommend Dealer
Yes
Employees Worked With
Jorge
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Dec 11, 2023 -

INFINITI Stuart responded

Thank you, Beth, for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott O'Keefe Service Manager (772) 254-8222

Helpful
December 11, 2023

I loved working with Pedro and Matt! They were amazing! They helped me get what I wanted and were so courteous and talked me through everything! More

by mb2casting
Recommend Dealer
Yes
Employees Worked With
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Muir
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Dec 11, 2023 -

INFINITI Stuart responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Pedro and Matt were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
December 08, 2023

After bringing my car in for a diagnostic they said it was my bcm so they charged me $915 to “program my new bcm” when I picked the car up it continued to have the same issue and my old bcm was in the veh More

by Vero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott O'Keefe
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Dec 13, 2023 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlos Gonzalez General Manager (772) 254-8222

Helpful 1
December 04, 2023

Unfortunately I would not recommend this dealership to anyone, from my dealings with the service department to the sales manager the experience was horrible. More

by Amanzo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

INFINITI Stuart responded

We would like to extend our sincerest apologies that your experience with our dealership did not meet your expectations. We take all feedback seriously and are committed to providing excellent service to all our customers. We strive to maintain the highest standards of customer satisfaction, and we regret that we fell short in your case. We would greatly appreciate the opportunity to hear more about your specific experience and address any concerns you may have. Our team is dedicated to making every customer’s visit a positive and memorable one, and we would welcome the chance to make things right. We are committed to resolving any issues and ensuring that you have the best possible experience with us. Please feel free to reach out to us directly so that we can discuss your experience in more detail and work towards a resolution that leaves you completely satisfied. Your feedback is valuable to us, and we thank you for bringing your concerns to our attention. We hope to have the opportunity to restore your trust and demonstrate our commitment to providing exceptional customer service. Sincerely, Carlos Gonzalez General Manager (772) 254-8222

Helpful
December 04, 2023

I arrived at 9 am to look at one vehicle in particular. .saw it, drove ..the purchasing options were not clearly presented, I did however purchase the vehicle, deal was not completed until about 1 pm..just More

by jstoneman1961
Recommend Dealer
No
Employees Worked With
Ricky janoher
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Dec 04, 2023 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you found the process to be longer than expected. We understand the importance of a swift and efficient experience for our customers, and we regret if we did not meet your expectations in this regard. We continuously strive to improve our processes to ensure a smooth and timely experience for all our customers. Your feedback is invaluable to us, and we take your comments seriously as we work to enhance our services. Your satisfaction is our top priority, and we are dedicated to taking the necessary steps to ensure that your future experiences with us are positive and efficient. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Sincerely, Carlos Gonzalez General Manager Infiniti of Stuart

Helpful 1
December 03, 2023

Good curtious service Service was prompt and on time with pleasant waiting area Very satisfied More

by db2664
Recommend Dealer
Yes
Report | Print
Dec 04, 2023 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Scott O'Keefe Service Manager (772) 254-8222

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