Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

INFINITI Stuart

Stuart, FL

Overview
Employees
Reviews
Vehicles
4.5
2,005 Reviews
Whether you hail from right here in Stuart, FL, north in Vero Beach or south in the vibrant West Palm Beach area our dealership delivers quality customer service and vehicles for all your needs and wants. With a vast array of amazing new INFINITI models, our Stuart, FL showroom has the luxurious set of wheels you need but for a fraction of the price. Thanks to our luxury for less credo, our showroom is highlighted by models like the INFINITI Q50, which delivers sporty luxury for less, and the INFINITI QX80, which features full sized luxury SUV versatility and space for less. For an even friendlier price tag we also offer an amazing selection of used cars and certified pre-owned INFINITI models, all of which come with the reliability of a fresh ride but with a much more manageable cost. These rides can deliver you back to Vero Beach or Port St. Lucie with style and a smile thanks to their certified assurance. When buying a new set of wheels here in our INFINITI Stuart showroom, the professionals in our finance center provide all the information and help you need to make the process simple. It is their job to find you the best in regards to auto loans and lease plans, so you can head home to Jupiter or West Palm Beach happily behind the wheel of your INFINITI. For all of your maintenance needs our service center provides top notch expertise that can help keep your ride on the road. Thanks to their knowledge and genuine parts our staff can make sure you remain in motion here on the Treasure Coast. Right beside rides like the INFINITI QX60, QX80 and Q50 our showroom delivers comprehensive service beyond just automotive and our competent staff. Thanks to a brand new state of the art facility our dealership is truly a treasure on the Florida coast and even offers an on-site café with free coffee. INFINITI Stuart is easy to locate on the Treasure Coast of Florida, so whether you are coming from Vero Beach, Port St. Lucie, Jupiter or West Palm beach stop by our location at 3970 SE Federal Hwy to experience true luxury for less.
Contact Dealership
View Awards

3970 SE Federal Hwy

Stuart, FL

34997

Directions

By Type

Showing 2,005 reviews

January 23, 2024

Oil change was good. ..but the commentary carwash was not good. The car was not dry off, which can cause water spots,windows very dirty smeared. These are the employees wh More

by Mrs Reid
Recommend Dealer
Yes
Report | Print
Jan 23, 2024 -

INFINITI Stuart responded

Thank you for providing this feedback, Mrs. Reid, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott O'Keefe Service Manager (772) 254-8222

January 19, 2024

Extremely happy with my experience. It's not often that happens at a dealership. Just sayin. More

by absolutepainting1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

INFINITI Stuart responded

Thank you so much for choosing INFINITI Stuart! Please let Austin and our team know if we can be of any more assistance! Carlos Gonzalez General Manager (772) 254-8222

January 18, 2024

Austin Robinson was a pleasure to deal with! He made buying a car a very smooth experience with no pressure. We purchased the QX60. He would answer any questions even after you left the dealer. More

by bvollender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new QX60! We will share your comments with Austin and our team, and we look forward to working with you again. Carlos Gonzalez General Manager (772) 254-8222

January 15, 2024

I have been unable to get a call back about service items Need to speck with Whitney about service items. More

by KATHY.CRAWFORD
Recommend Dealer
No
Employees Worked With
Whitney Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Lovatt
Report | Print
Jan 18, 2024 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlos Gonzalez General Manager (772) 254-8222

January 14, 2024

Quote was wrong. did not disclose at cc fee. And was told it would it would take an hour when it was almost 2 hours. More

by Scubagrl5
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Jan 15, 2024 -

INFINITI Stuart responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carlos Gonzalez General Manager (772) 254-8222

January 14, 2024

Total experience was great! From the test drive to the finance desk! To the follow up post close - everything was great! More

by GOSEWISCHL
Recommend Dealer
Yes
Employees Worked With
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Muir
Report | Print
Jan 15, 2024 -

INFINITI Stuart responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott O'Keefe Service Manager (772) 254-8222

January 13, 2024

Mislead on a tire rotation They said $29 for tire rotation. Charged for shop fee without informing me and refused to eliminate it More

by gmakozy1
Recommend Dealer
No
Employees Worked With
Jorge
Report | Print
Jan 15, 2024 -

INFINITI Stuart responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carlos Gonzalez General Manager (772) 254-8222

January 13, 2024

Easy, efficient & very pleasant. Everyone at Infiniti Stuart made me feel enormously appreciated. I will highly recommend Infiniti Stuart to friends and family. More

by ALBERTBITAR
Recommend Dealer
Yes
Employees Worked With
Csrlos, Jared, Matthew and the finance mngr.
Report | Print
Jan 14, 2024 -

INFINITI Stuart responded

Albert, Thank you for your very kind review. Carlos, Jared, and Matthew strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Carlos Gonzalez General Manager (772) 254-8222

January 13, 2024

Lack of care, horrible customer experience, no follow up or call back skills what so ever, no accountability, poor professionalism and no desire for wanting repeat business. Especially from someone buying t More

by oneil4690
Recommend Dealer
No
Employees Worked With
Sales guys name is very unique, Finance guy Wesley and also Alex.
Report | Print
Jan 15, 2024 -

INFINITI Stuart responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Carlos Gonzalez General Manager (772) 254-8222

January 13, 2024

The car and the numbers were as described No hassle or run around. I was very pleased. More

by raymondrussell1673
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

INFINITI Stuart responded

Raymond, Here at INFINITI Stuart, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Carlos Gonzalez General Manager (772) 254-8222

1
...
35
36
37
...
201