INFINITI Stuart

Took my car in 25 minutes late Let my car sit for 15 minutes finished before I initiated contact. Who do I see about settling up and getting me on my way. Service supervisor was in the service office minutes finished before I initiated contact. Who do I see about settling up and getting me on my way. Service supervisor was in the service office with 2 other service people when I had to break them up to ask how do I get out of here. Service supervisor didn’t say a word and beat feet out of the office. Great supervisor. Could have said a word or two but chose to hit his candy drawer in his filing cabinet instead. I’ve never seen more people walking around and doing nothing. There’s a reason I didn’t buy my QX 80 at Infiniti Stuart. First of all, when I was in the market for a new QX 80 Infiniti of Stuart didn’t have 1 in stock. They’re response was we can order you one. No thanks. I wanna look at a few and decide which one I want. So I went to palm beach where they had 11 of them. As a matter of fact I wanted to look at the new QX 80’s when I got my recent oil change ant Infiniti Stuart and they’re were none on the show room floor. How can you not have at least 1 QX 80 on the show room floor. This dealership leaves me uninspired to do business with them in the future More

Thank you to Mr. Sanchez for providing me with such an excellent experience. I am happy with my new car & I recommend him for your next vehicle purchase. Sanchez for providing me with such an excellent experience. I am happy with my new car & I recommend him for your next vehicle purchase. More

I had an appt at 11:00 AM. I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance befor I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance before Jorge came out of his office. He was rude and dismissive. This makes me not want to buy another car from this dealer. More

The dealership is nice, clean and the staff is very friendly. I’m very happy with the service I received. friendly. I’m very happy with the service I received. More

We had a great experience with Austin. I was only upset that I was not made aware that I would get only one key fob until I had already completed the purchase. Also was not made aware of I was only upset that I was not made aware that I would get only one key fob until I had already completed the purchase. Also was not made aware of two small dings in the windshield. We were floored that we were ready to take home a second car at a large expense. We were told there would be absolutely no discount for purchasing two cars in one day. A small gesture would have done the trick. More

Eric was wonderful an and a key factor for us to decide to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience More

Michael Payne from Sales was great. Making a deal with Finance and having to dispute the fees is exhausting. They verbally agree to one thing and then rush you through the paperwork a Making a deal with Finance and having to dispute the fees is exhausting. They verbally agree to one thing and then rush you through the paperwork after keeping you there for 3 hours so that they can have you sign and agree to something different. Really disappointing. More

Very friendly people who are great at getting your car in and out as estimated. Worth bringing the car there for service. and out as estimated. Worth bringing the car there for service. More

Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. More

I had done a lot of research on the type of vehicle I wanted to buy, when it came to actually purchasing the dealerships & representatives in my area were sub-par at best (hard selling, little actual inf wanted to buy, when it came to actually purchasing the dealerships & representatives in my area were sub-par at best (hard selling, little actual information provided). This ultimately lead me to buying across state-lines with Infiniti Stuart which was honestly A BREEZE!! Michael is SO solid, clear and constant communicator, provides actual detailed information about your purchase and vehicle and honestly made the whole experience amazing. Stuart generally was superb throughout the whole process. Helpful staff, friendly & prompt in communications. I would not hesitate to purchase from them again in the future. More