Pedro Sanchez

INFINITI Stuart responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

We would like to extend our sincerest apologies that your experience with our dealership did not meet your expectations. We take all feedback seriously and are committed to providing excellent service to all our customers. We strive to maintain the highest standards of customer satisfaction, and we regret that we fell short in your case. We would greatly appreciate the opportunity to hear more about your specific experience and address any concerns you may have. Our team is dedicated to making every customer’s visit a positive and memorable one, and we would welcome the chance to make things right. We are committed to resolving any issues and ensuring that you have the best possible experience with us. Please feel free to reach out to us directly so that we can discuss your experience in more detail and work towards a resolution that leaves you completely satisfied. Your feedback is valuable to us, and we thank you for bringing your concerns to our attention. We hope to have the opportunity to restore your trust and demonstrate our commitment to providing exceptional customer service. Sincerely, Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

We are truly sorry to hear about your recent experience with our finance department, and we appreciate you taking the time to provide us with your valuable feedback. It is always our goal to ensure that each of our customers feels informed and comfortable throughout every step of the purchasing process, so we deeply regret that we fell short of your expectations in this regard. We understand the importance of clear and thorough explanations when it comes to the financial aspect of buying a vehicle, and we want to assure you that we are committed to addressing any issues that may have contributed to your dissatisfaction. It is important to us that our customers feel confident in their understanding of the financing terms and any associated fees, and we deeply regret that we did not meet this standard during your recent visit. Once again, we apologize for the inconvenience and frustration you experienced during your recent visit, and we sincerely hope to have the opportunity to make amends and regain your confidence in our dealership. Thank you for bringing this matter to our attention, and we look forward to the possibility of speaking with you to discuss your feedback in more detail. Best regards, Carlos Gonzalez General Manager Infiniti Stuart

INFINITI Stuart responded

Thank you for your awesome review! We look forward to assisting you again and again!

INFINITI Stuart responded

We appreciate your positive review about your recent experience with us!

INFINITI Stuart responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

INFINITI Stuart responded

Thank you for your review! We look forward to helping you out more in the future, and working our butts off for you again!