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1,179 Reviews of INFINITI Stuart - Service Center
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September 10, 2023
Scott was completely ride & extremely unhelpful! ! I've been with Infiniti for many many years but after dealing with Scott I decided when my lease is up which is soon I would like to look at other ! I've been with Infiniti for many many years but after dealing with Scott I decided when my lease is up which is soon I would like to look at other dealerships. Thankfully whitney stepped in & was so helpful. Only because of her my car was able to be serviced. More
by scottbovee
Verified Customer
September 07, 2023
Had scheduled our Auto Butler service upon completion of prior service 6 months ago. Dealership emailed us the week before and a day before of our appointment. All seemed fine. But now, 3 days later, the t prior service 6 months ago. Dealership emailed us the week before and a day before of our appointment. All seemed fine. But now, 3 days later, the trunk lid is all spiderweb. Something is wrong. Taking it back to try to "get it corrected." Also, although these services are prepaid, we have always been given a zero balance. Will try to get them tomorrow so I can keep track of the services performed. Also, to set appointment for our Auto Butler service in March '24. More
by AUGUSTUS.HOUGH
September 02, 2023
all I have to say infiniti dealer in Stuart they're really helpful. they give you great attitude. Great people and great heart I pray that God to bless them abundantly!!!!!!!!!!!!I will be back for gre really helpful. they give you great attitude. Great people and great heart I pray that God to bless them abundantly!!!!!!!!!!!!I will be back for great prices great discount 👍 More
by thevenoabsolu
Employees Worked With
Other Employees :
Stephanie grigg, Jorge Sierra, Gabriel Lenchus
September 02, 2023
Honest to goodness in assessing my car . A people with integrity and understanding of my needs. A people with integrity and understanding of my needs. More
by HTIDAL
Employees Worked With
August 31, 2023
I recommend this dealership to friends and family based on my experience! Also well my service tech Jeff is awesome, on my experience! Also well my service tech Jeff is awesome, More
by cillaluvu22
August 31, 2023
Newer qx80 had catastrophic electric failure while driving, as well as repeated documented audio problems. Despite technician witnessing and acknowledging problems and video of radio malfunctioning, w driving, as well as repeated documented audio problems. Despite technician witnessing and acknowledging problems and video of radio malfunctioning, was told it was because I used an iPhone. Service was refused and I was essentially turned away. Whitney was wonderful and tried her best to help, but Scott was combative and aggressive. I believe he was unsure of what to do because we are pursuing a lemon law claim. His behavior was bizarre and, for lack of a better word, creepy. More
by cgbailey500
August 31, 2023
Always helpful , professional , courteous and always willing to find a solution. We will certainly recommend willing to find a solution. We will certainly recommend More
by Nikkie
August 29, 2023
Did not pay attention to details and needs. Paid for tire rotation unsure if it was done. Ordered a part sale person never followed up and was not available during service. Paid for tire rotation unsure if it was done. Ordered a part sale person never followed up and was not available during service. More
by alicia_morant
Employees Worked With
Scott O'Keefe
August 28, 2023
Jeffrey kept me informed of what was happening with my car and went above and beyond to ensure it was fully serviced. car and went above and beyond to ensure it was fully serviced. More
by FERNANDO1234
Employees Worked With
August 26, 2023
Jeff Orr is fantastic and a pleasure to deal with. HHe is a great communicator and keeps me in the loop on my service. HHe is a great communicator and keeps me in the loop on my service. More
by bill.jones.5264382
Employees Worked With
