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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,179 Reviews

1,179 Reviews of INFINITI Stuart - Service Center

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March 03, 2025

Amazing fast service my service advisor took care of everything and filled the tires with air More

by jackita44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 04, 2025 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

March 02, 2025

So, Stuart Infinity wants my opinion of them. My opinion is to run,not walk, away from them. I wouldn't buy Girl Scout cookies from them, let alone a vehicle. More

by LOUISBERTONE1
Recommend Dealer
No
Employees Worked With
Joshua Muir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesgirl Donna was good & helpful, but David a xxx.
Mar 03, 2025 -

INFINITI Stuart responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

Mar 07, 2025 -

LOUISBERTONE1 responded

You guys talk the talk, but sure don't walk the walk! All talk, no action. Lou Bertone. 706-429-5556

March 01, 2025

The service provided was excellent. From the time I arrived to the completion of the servicing of my car Ms Whitney and the other staff were very professional. Ms Whitney took the time More

by empresshesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear that Whitney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

March 01, 2025

Jeff and the Infiniti Stuart team are top notch! I brought my Q50 in for a bunch of services. They got the car done quickly and communicated very well through the whole process. More

by PERFECTDRIVER1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

February 27, 2025

Whitney was great. Had me in and out in a fairly quick time for my oil change and also had my tire patched. I appreciated her professionalism. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

INFINITI Stuart responded

We are very happy to hear that Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

February 26, 2025

Whitney was awesome she communicated often and made sure my visit was as quick as possible More

by wolfman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you for choosing INFINITI Stuart. We look forward to having you as a valued customer for many years! Ross Fitzsimmons Service Manager (772) 254-8222

February 26, 2025

Good service, very friendly and helpful service and great courtesy to the customer, best of all, fast service More

by John ONeill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

INFINITI Stuart responded

Thank you, John, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

February 20, 2025

Horrible service department. I took my vehicle here for an oil change in January. They completely forgot to put a washer on the oil pan plug. This kind of act is very reckless an More

by Lamont Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Valenti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oil, Service Tech
Feb 21, 2025 -

INFINITI Stuart responded

Thank you for providing this feedback, Lamont, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joshua Muir General Manager (772) 254-8222

February 19, 2025

Yet another demonstration of what “people” can do. In this case my favorite Service Advisor Jorge made.my last visit a pleasurable one, he is very knowledgeable about the product he sells better than More

by lloydenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Service Advisor”
Feb 19, 2025 -

INFINITI Stuart responded

Thank you so much for your kind words for Jorge and for taking the time to leave us this wonderful feedback! Ross Fitzsimmons Service Manager (772) 254-8222

February 07, 2025

Whitney is always helpful, courteous and understanding of my issues with my vehicle. This takes my ownership experience to a new level. More

by JETJOEL9007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222