Back

INFINITI of Baton Rouge

Baton Rouge, LA

4.9
161 Reviews

13540 Airline Highway

Baton Rouge, LA

70817

Directions

By Type

Showing 161 reviews

September 25, 2018

Very Professional I have been looking for this particular model Mercedes Benz for a few years and this dealership had one for sale. It was the exact one I was looking More

by Steve T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faisal Muhammad, Jonathan Hutchens
Oct 25, 2018 -

INFINITI of Baton Rouge responded

Thank you for taking the time to write us a review.

December 31, 2017

Purchased a Certified Used SUV My husband and I purchased a 2013 Infiniti QX56 yesterday. We had a great experience with our sales person, Vance, and the entire staff. The car was s More

by Ellen Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Moore
Jan 02, 2018 -

INFINITI of Baton Rouge responded

Thank you so much for your kind words about our dealership and Vance. We are so pleased to hear how easy your experience went with our dealership. We look forward to having you a customer for life. Welcome to the INFINITI of Baton Rouge family!

November 16, 2017

Outstanding Tim is always ON TOP of everything. He's friendly and caring yet professional.... It's always a pleasure to talk with him. I think he has eyes in the More

by KimBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica..service desk receptionist.. always friendly and efficient, Tim Landry, Shelly Graves
November 15, 2017

Super Smooth I purchased a used Infiniti from Infiniti of BR. The experience was very pleasant. The salesman Mr. Rusty was very kind, knowledge and a pleasure to More

by KTF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry, Rusty Allement, Donnie Langford
July 29, 2017

The BEST! Kim was sooooooo helpful & her beet interest is truly in her clients! She did whatever to make sure I was satisfied. She has such a warm soul. More

by Jmarchell
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry
Aug 10, 2017 -

INFINITI of Baton Rouge responded

We love to hear the wonderful things customers have to say about our team. Thank you for taking the time to share with everyone and welcome to our INFINITI of Baton Rouge Family!

June 19, 2017

Excellent service Very simple process. Great customer service. Best place to buy a car. Will be a repeat customer . I highly recommend . I drove all the way fr More

by Thankful to God
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell., Kimberly Guidry
Jun 19, 2017 -

INFINITI of Baton Rouge responded

We are thrilled Kendall was able to give you the best car buying experience possible. Please don't hesitate to reach out if you need anything in the future and welcome to our INFINITI of Baton Rouge family!

May 28, 2017

Super Friendly and Knowledgeable!! Jodan Lavin was our amazing Sales Guy! He made our car buying experience super easy and fun! Jordan made me feel very comfortable and explained ever More

by Cathy B Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lavin, Jonathan Hutchens
May 29, 2017 -

INFINITI of Baton Rouge responded

We are so glad you had such a positive experience with us at INFINITI of Baton Rouge! We love to hear when one of our team members go the extra mile for their customer. If you ever need anything please don't hesitate to call and we hope you are loving your new vehicle!

April 19, 2017

Very Professional and Efficient! Bernie Hahn, Jonathan Hutchens and Thomas Richard were price competitive, very knowledgeable, well-prepared, very efficient, straightforward and trust More

by Kevin Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, Bernie Hahn, Thomas Richard
May 29, 2017 -

INFINITI of Baton Rouge responded

It's always great to hear what wonderful things customers have to say about our team. Thank you for taking the time to share with everyone how great your experience was with Bernie, Thomas, and Jonathan. We hope you are loving your new vehicle!

April 16, 2017

Erick Enamorado / Aprile Milligan Bower Recently i purchased a late model used vehicle from Erick Enamorado from Infiniti of Baton Rouge, La. The vehicle had several little problems. With t More

by terry como
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Enamorado
Apr 17, 2017 -

INFINITI of Baton Rouge responded

We are happy to hear April and Erick were able to make your time here with us such a positive one! Thank you for taking the time to share your experience with everyone and welcome to our INFINITI of Baton Rouge Family!

April 12, 2017

Nice inventory bad manners The dealership has a great inventory, just don't ask for a good deal. No really, don't ASK. we were offered pennies on the dollar for our trade. When More

by Andrew Tillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Varnado
Apr 17, 2017 -

INFINITI of Baton Rouge responded

Mr. Tillman, we apologize you did not receive the level of service to match your expectation. We strive to price our vehicles competitively in the market and always try to give our customers the best deal we possibly can. Thank you for your feedback.

...
8
...