INFINITI of Bellevue

This was our first time at this dealership, as we are new to Washington state. We are pleased with our experience, and Brandon took good care of us! We will be back! to Washington state. We are pleased with our experience, and Brandon took good care of us! We will be back! More

Excellent service as always. This is why I keep coming back to have my car serviced here for the last 19 years. I appreciate Brandon's awesome service and Jaylene's help. Also This is why I keep coming back to have my car serviced here for the last 19 years. I appreciate Brandon's awesome service and Jaylene's help. Also, love the video provided by the technician and the excellent work done on my car. More

Arturo took exceptional care of me while I was servicing my vehicle. Top notch customer service! my vehicle. Top notch customer service! More

Alyssa is a really good service advisor. She kept me informed and followed through with every step of the process. Great attitude and high energy level. A pleasure to work with! She kept me informed and followed through with every step of the process. Great attitude and high energy level. A pleasure to work with! More

Great service, fast turn around. Technician and advisor provides a list of recommended service but not pushy. Technician and advisor provides a list of recommended service but not pushy. More

Alyssa is always very attentive. I own a 24 year old 1999 G20, and it runs beautifully. We just took it round trip from Kirkland to Westport, Washington, about 380 miles round trip, I own a 24 year old 1999 G20, and it runs beautifully. We just took it round trip from Kirkland to Westport, Washington, about 380 miles round trip, including freeway driving. We decided it needed new shock absorbers, it's first replacement of those. The car performs better on bumps now. It is easily the most trouble-free car I've ever owned. We did replace the ignition switch in the spring, a hard part to find in this old a car. The great advantage of this car is that it is a subcompact and can easily be parked in small spaces. It's a winner! Also, it's a strong freeway car and fun to drive on winding roads with its rack and pinion steering. I still see a few others around. Your design team got so many things right with this 1999 Infiniti G20! Do it again! More

I was a bit disappointed in communication about when my vehicle would be ready. I had to call a few times to get confirmation that repairs were completed. This was the only time in 8 years that I didn't vehicle would be ready. I had to call a few times to get confirmation that repairs were completed. This was the only time in 8 years that I didn't give a 5 star rating. More

Efficient drop off (including loaner car) and pick up with a job well done in between. with a job well done in between. More

Very professional. Attentive to their customer needs. Must of had 3 employees ask if they could help me. Just excellent customer service. Attentive to their customer needs. Must of had 3 employees ask if they could help me. Just excellent customer service. More

Great place, very communicative! Brandon is great to work with and so is Jayelene. Always will come back. Brandon is great to work with and so is Jayelene. Always will come back. More