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INFINITI of Birmingham - Service Center


4 Lifetime Service Reviews

1804 Montgomery Hwy S, Hoover, Alabama 35244

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Juliet Watkins, Service Advisor, INFINITI of Birmingham

Juliet Watkins

Service Advisor
not yet
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 29, 2016

"Kayla Hackett is an important asset to the dealership."

- cjwcraig

Kayla has been excellent in her desire to find what the customer needs and meet that need in sales as well as service. She definitely goes above and beyond in representing her employer well and locating the car that the customer wants as well as working to make the experience pleasant for all involved. She has continued to be a great source of information regarding our QX60 which we purchased from her. We will gladly recommend her to friends and associates for future sales. ccraig

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Employees Worked With

Kayla Hackett

September 21, 2015

"Great Dealership!"

- car girl 72

I bought my first Infinity in 2004 and then leased my last 2 over 11 years that I have dealt with them. The salespeople are really knowledgeable, helpful, and easy to deal with. This time it was Jeffrey Roquet who was all of these. The service department is great and the work is perfect. They try to get you out in very little time! Also, love the free car wash!

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January 19, 2014

"The Sales Dept is great , My wife & I have bought..."

- dcny

The Sales Dept is great , My wife & I have bought several from this Dealership and this past summer bought 2 new ones 2 days apart. This use to be a great service Dept , but now with a new Service Manager , that's very Rude. and needs training on customer care . and warranty of infiniti. And a Service writer that doesn't really care and forgets things. Will update on how things go it's been over a week now. And nothing .

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Employees Worked With


Service Center Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Drive-In Service
  • Express Service
INFINITI of Birmingham - Service Center, Hoover, AL, 35244