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INFINITI of Chattanooga
Chattanooga, TN
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Exceptional Customer Service Let me start by saying how welcoming everyone at this dealership is. I am a mom with young kids and had to bring them car shopping with me. Payton was Let me start by saying how welcoming everyone at this dealership is. I am a mom with young kids and had to bring them car shopping with me. Payton was beyond helpful entertaining them, moving car seats, etc. Not once was he or anyone else at this dealership annoyed by them. I found a vehicle I loved and the manager was able to negotiate reasonably. What happened next is where my review goes from great to exceptional. As I drove off the lot I noticed the A/C was not functioning properly, I immediately returned to there dealership and we arranged a date/time of my convenience to have the problem corrected. They gave me a loaner vehicle nicer than the one I had purchased to drive while mine was being fixed. That day I forgot my drivers license at the dealership and Payton drove it the 20 minutes away to my home. I would recommend this dealership to anyone, they truly go above and beyond for their customers. Thank you Infiniti of Chattanooga! More
awesome experience i arrived at the dealership hoping on a wish and prayer of finding a car in my price range, i met Payton Lowe; a young professional salesman who assur i arrived at the dealership hoping on a wish and prayer of finding a car in my price range, i met Payton Lowe; a young professional salesman who assured me he was only going to do what was best for me. To me that's a line all people in sales use, but to my surprise he did excatly that he was never pushy about the sale, almost felt like buying a car from a friend. Thanks again guys! More
Comfortable Experience Daniel Hill was very helpful & honest in helping me with what could have been a stressful purchase. He did everything he promised & made sure I was up Daniel Hill was very helpful & honest in helping me with what could have been a stressful purchase. He did everything he promised & made sure I was updated on the process. I highly recommend Daniel & Infiniti of Chattanooga. A great experience! More
Great Experience Welcoming friendly atmosphere. Jim McCord was professional and great to deal with. I would highly recommend this dealership. It was worth the drive fr Welcoming friendly atmosphere. Jim McCord was professional and great to deal with. I would highly recommend this dealership. It was worth the drive from Huntsville to Chatanooga. More
Buying a used car from a distance (Nashville). Nick was VERY responsive and honest in making a transaction from a distance work and the product matched the expectation. Very quick and efficient p Nick was VERY responsive and honest in making a transaction from a distance work and the product matched the expectation. Very quick and efficient process and I will readily do business with them again from afar if given the opportunity More
Excellent service, environment, and staff My wife and I purchased a used 2013 QX56 from this dealership. I have searched for this particular vehicle for nearly 2 months and finally found the My wife and I purchased a used 2013 QX56 from this dealership. I have searched for this particular vehicle for nearly 2 months and finally found the right vehicle for the right price. Negotiations were friendly. To summarize.....happy wife! More
Awesome experience!! From the very first phone conversation with Payton, I knew I would buy from him. I drove over 500 miles round trip and never thought twice about. This From the very first phone conversation with Payton, I knew I would buy from him. I drove over 500 miles round trip and never thought twice about. This dealership actually makes buying a car easy AND enjoyable. Everyone is so down to earth and personable. Wow!! What a breath of fresh air. I live within 20 miles of an Infiniti dealership, but couldn't get close to the car I bought from Payton. Seriously, give infiniti of Chattanooga a try, you will not be sorry. More
Knew right away! My husband and I were looking to replace our Volvo XC90. We spent several weeks visiting dealerships of various models. I immediately knew upon seeing My husband and I were looking to replace our Volvo XC90. We spent several weeks visiting dealerships of various models. I immediately knew upon seeing the Infiniti QX60 that I loved it inside and out. Nick was great to work with and always so positive and energetic. He wasn't pushy at all.....truly informative. More
Worth the trip We have owned an Infiniti for 9 years, with no repairs other than one window motor, so we knew we wanted to stick with Infiniti. We live in south Flo We have owned an Infiniti for 9 years, with no repairs other than one window motor, so we knew we wanted to stick with Infiniti. We live in south Florida, but don't really care for the local dealer. We also own a house in Tennessee, so decided to give Infiniti of Chattanooga a try. What a difference! Payton was professional, polite and not pushy. We left with the QX80 we'd been looking for and a good memory of our experience. We'll definitely be back when it's time to trade! More
Awesome Experience! Infiniti of Chattanooga makes you feel welcome from the moment you drive on their lot until you leave. They have an awesome staff very friendly and h Infiniti of Chattanooga makes you feel welcome from the moment you drive on their lot until you leave. They have an awesome staff very friendly and helpful they go above and beyond to make your buying experience the best it can be. I can't say enough about my experience with George, Payton, Daniel and Kelly. Thank you each of you for making this a great stress free experience. I highly recommend purchasing your next vehicle from them if you are looking for a dealership that treats you with respect, honesty and integrity look no further than Infiniti of Chattanooga! More