INFINITI of Clarendon Hills

Leasing Vehicle was easy. Service of vehicle poor. We leased a new QX60 on 6-24 and sales person made this part painless. There was a slight dent in upper panel next to driver window. They ordered part We leased a new QX60 on 6-24 and sales person made this part painless. There was a slight dent in upper panel next to driver window. They ordered part and made appointment to have fixed. Dropped off on 7-8 and was called 7-9 and told was completed and ready for pick up Friday 7-10. Showed up to pick up vehicle and was told vehicle was not there and it had been sent back to body shop as parts came in. Asked why they did not call to let us know not to drive from Bartlett to Clarendon Hills but only had excuse was to many people were involved. Came back on Monday 7-13 to pick up vehicle and it was ready. On the way home we stopped for something to eat in Bartlett. When getting out of car anti-freeze was pouring out. Called emergency Infinity service and they towed car to Hoffman Estates Infinity for repairs to a bypass valve which they fixed quickly and had vehicle back in two days. I had called Infinity of Clarendon Hills to let them know this had happened and I know it was not there fault but I really thought they would have called me back just to check on things but I guess they do not care. I really thought they would have been better but with not contact from them they will never see me again. W. Hayes More

Leased new q40 Gary Muller was extremely helpful in leasing my q40. This leasing experience was the easiest and least stressful I've ever experienced. He set up a he Gary Muller was extremely helpful in leasing my q40. This leasing experience was the easiest and least stressful I've ever experienced. He set up a heat lease deal for us before we even got their. Which left us with just a test and paperwork to sign. It was an amazing experience. I will refer others to Gary Muller and infinity of Clarendon hills. Thank you, Mary and Mike Kimmey More

Excellent experience! I recently purchased a vehicle from Adam at Infiniti of Clarendon Hills. He was a pleasure to work with and wasn't that pushy salesman type. He spen I recently purchased a vehicle from Adam at Infiniti of Clarendon Hills. He was a pleasure to work with and wasn't that pushy salesman type. He spent a big part of his day answering questions, test driving some cars with me, and reaching a number that I was comfortable with. I really appreciated his great work ethic and overall personality. I will definitely do business with him again. More

Very helpful, and pleasant experience We purchased a car from this dealer from out of state. Everyone we had contact with - Brian Collins, Gary Muller, and Joe B. were very helpful and ple We purchased a car from this dealer from out of state. Everyone we had contact with - Brian Collins, Gary Muller, and Joe B. were very helpful and pleasant to work with throughout the process. We performed due diligence on the vehicle as well as for our trade in. These guys were priced quite aggressively, and they offered a good value for our trade. If you're in the market, check these guys out. More

Great Buying Experience Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the G37S convertible car. We couldn't be ha Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the G37S convertible car. We couldn't be happier and we'll definitely be visiting the Infiniti location again when we're ready to upgrade or buy another. Professional dealer top to bottom. Thank you! More

Great customer service! Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the QX60 as a family car and Adam had our Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the QX60 as a family car and Adam had our family's safety in mind. We also worked with Jacob Lubinski in finance and he was the best and very friendly. We couldn't be happier and we'll definitely be visiting the Infiniti location again when we're ready to upgrade or buy another. Professional dealer top to bottom. Thank you! More

Excellent customer service Just purchased my JX35 with help from Greg. Great customer service. Greg Answered all of our questions. He knew exactly what he was talking about. And Just purchased my JX35 with help from Greg. Great customer service. Greg Answered all of our questions. He knew exactly what he was talking about. Andres was very kind and helpful. Andres helped me program my basic settings on my new truck. I'm very grateful to both of these gentlemen for exceeding my expectations of going through the whole process. More

Great Buying Experience Bought a used car from this dealership. Great buying experience, extremely pain free. Got a fantastic deal. Was also able to get a deal on a bumper to Bought a used car from this dealership. Great buying experience, extremely pain free. Got a fantastic deal. Was also able to get a deal on a bumper to bumper warranty as well. They didn’t try and up-sell me on a bunch of dealer add ons which I appreciate. Nice facilities as well. Very clean, modern and professional. Dealt with Salesman Adam Fick and he was a straight shooter throughout the entire deal. Called a lot of places at 8:50 AM and none picked up the phone accept Adam, and he got the sale! The early bird gets the worm! Definite lesson for all sales reps out there. They also have an abandoned parking lot on their test drive route where you can gun it and test the breaks if you’re testing out a performance vehicle or sports car, which is what I purchased. I previously went to a lot of different dealerships looking for the same vehicle and was pretty disappointed by all of them. It’s a real xxxxxxxx’s convention out there in the car business unfortunately. These guys at Clarendon Hills, however, are first rate. More

Awesome We experienced excellent customer service. The employees we dealt with were outstanding. We were very pleased with the efficientcy of the whole proces We experienced excellent customer service. The employees we dealt with were outstanding. We were very pleased with the efficientcy of the whole process. Thank you! More

Easy process Adam and Gary got me into a car and out the door in about 2 hours. It was an easy process. A little bit of upsell, a little bit of secretive talk an Adam and Gary got me into a car and out the door in about 2 hours. It was an easy process. A little bit of upsell, a little bit of secretive talk and talking around questions, but overall it was minimal. That said, would I buy a car from them again? Yes I would. They got a fair deal and I did too. In a perfect world we would end this negotiating nonsense with car dealers but I guess it has to be flexible for the good times and the slow times. It was a fast deal and I'm happy. I recommend to work with Adam and Gary. More