INFINITI of Clarendon Hills - Service Center

My experience at Infiniti of Clarendon Hills has always been exceptional. Lance was and has been very receptive and often times goes above and beyond to make our service visits not only top notch but quick been exceptional. Lance was and has been very receptive and often times goes above and beyond to make our service visits not only top notch but quick and convenient. We will continue to have both of our vehicles serviced by Infiniti of Clarendon Hills in the future and hope to have Lance as our service rep on those occasions. More

Prompt, efficient service. Good work done by Lance Groff. Wait time is minimal. Overall, a much better experience than my prior dealer. This part of review is just to make the text more than 25 words as m Wait time is minimal. Overall, a much better experience than my prior dealer. This part of review is just to make the text more than 25 words as mandated by the website. More

Great service, beautiful shop, and awesome people! Bought my Infinit QX56 from a friend and was introduced to Assad. He went above and beyond to show me how to transfer my warranty. When I arrived at the d my Infinit QX56 from a friend and was introduced to Assad. He went above and beyond to show me how to transfer my warranty. When I arrived at the dealership everything was there waiting for me. A real class act from Assad and Mike. You should be proud of the work these gentlemen are doing for the dealership! Even though I bought my vehicle used from a friend they treated me like a long valued customer that bought the vehicle right off the showroom floor! More

Great service Mike had me in and out within the time he had said it would take to exchange the battery.Mike was very helpful. had said it would take to exchange the battery.Mike was very helpful. More

Compared to my prior dealer,I feel as though I am in Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other companies and I like the fact that he does that as I am 64 yrs. young and feel that I have earned that respect. Upon being serviced it is always timely and my car is always clean.Everything is explained to me up front as well as the cost,so there are no surprises.The waiting room is always clean.I love this dealership and the service.Never a problem. More

Wonderful service, professional and knowledgable both Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. More

Lance was very helpful on the phone and very pleasant to deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfor deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfortable. Sevice was fast & done right. Everyone had a smile on their face and made you feel like your business was appreciated. I would go back In a heartbeat. More

lance was very attended to our needs. we have to leave town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. More

Lnace was exceptional with his service.. I went to the dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left th dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left the dealership with a huge smile.. I had my dog with me and Lance made me feel that both my dog and I were welcome. He even replaced my I Pass with double backing tape Thank you Lance More

If you thought great customer service was gone forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Gro forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Groff took time to explain needed repairs and answer all of my questions and concerns. They truly care about your car and your time. I have and will continue to recommend this dealership to family and friends. More