Mike Harlow

with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealersh went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehicles but this dealership has been good to my family for years. More

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Amazing service & staff! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! More

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I am a loyal customer of Infiniti of Clarendon HIlls and have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about their limited inventory due to the pandemic. They helped me make a great descion to buy the car and recommended I purchase the extended warranty. The extended warranty was well worth the investment when I needed new brakes and other service items. The service departmnet is exclelent with advising on maintenace needed. Upon their recommendations of maintenance, I was able to get a better value on my trade in due to the excellent service history and condition of the car. It was time to trade in my 2019 QX60. I made an appointment with Bill Mullarkey. He was extremly helpful and patient with all my questions. On our test drive he was very informative on explaining the differences between my 2019 QX60 and the 2024 QX60. Joe and BIll took the time to show me different options of their inventory and pricing that fit my needs. I was very appreciate of the advice they gave on the current mileage and the extended warranty that I had purchased from Infiniti of Clarendon HIlls. Jacob in finance explained all the details and made sure I was comforatble and understood the terms. In addition, I am extremly impressed with my 2024 Q60 and how smooth it handles on the highway! Thank you Infiniti of Clarendon Hills! More

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Lisa at Infiniti of Clarendon Hills has been extremely helpful throughout my car-buying experience. Her excellent customer service and knowledge made the process smooth and enjoyable. Highly recommend! helpful throughout my car-buying experience. Her excellent customer service and knowledge made the process smooth and enjoyable. Highly recommend! More

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Hands down best car buying experience ever. Joe Fruzyna made my time at Infiniti extremely painless. He made sure everything was set up as soon as I walked in the door. Jeff Zeitler also help Joe Fruzyna made my time at Infiniti extremely painless. He made sure everything was set up as soon as I walked in the door. Jeff Zeitler also helped with the lease of my car. Jacob in finance was amazing and made the process so efficient and made sure he explained everything that I may have been unaware of. Joe also called when I got home to make sure my experience was exceptional which it was and gave me a little more detail on the new features that I can use with the Infiniti app. Thank you team!!! More

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I've been to several Infiniti Dealership, this is my favorite, they treat you like family. The owner came out and greeted everyone. favorite, they treat you like family. The owner came out and greeted everyone. More

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Eddy the Car Guy provides outstanding customer service. He goes above and beyond the call of duty to take care of us and all of his valued customers! He goes above and beyond the call of duty to take care of us and all of his valued customers! More

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Very knowledgeable, friendly and patient. He took time to explain everything and was very kind He took time to explain everything and was very kind More

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I hope this email finds you well. I wanted to take a moment to express my utmost appreciation for the exceptional customer service provided by Lisa Krop from your Clarendon Hills deal I wanted to take a moment to express my utmost appreciation for the exceptional customer service provided by Lisa Krop from your Clarendon Hills dealership. Throughout my recent car purchasing experience, Lisa's exemplary qualities stood out. She was incredibly responsive, attentive, thoughtful, knowledgeable, and maintained the utmost professionalism. Her dedication to ensuring a positive customer experience played a significant role in my decision-making process. Initially, I was specifically looking to purchase the Luxe version of the QX60 vehicle. However, Lisa's personal and professional touch made a lasting impression on me. Her commitment to providing exceptional customer service convinced me to consider the sensory trimmed version of the QX60. Ultimately, I decided to invest a few extra dollars to acquire the sensory version, a choice I am truly delighted with. Moreover, I wanted Lisa to know that her outstanding assistance influenced me to cancel my order for a 2024 Cadillac Lyric and opt for the QX60 instead. Her ability to cultivate a positive rapport and go above and beyond to meet my needs is truly commendable. Lisa, you truly rock! Your dedication to customer service and personal touch are exemplary. I have no doubt that your future holds great success, and I encourage you to continue making a difference with your exceptional skills. Once again, I would like to extend my heartfelt gratitude to Lisa and the entire team at your Clarendon Hills dealership. The experience I had with Lisa reaffirms my faith in your dealership and makes me confident in recommending your services to others. Thank you for your time, and I wish you all continued success. Sincerely, Maceo More

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We absolutely loved our experience at Infiniti of Clarendon Hills. Bill our sales rep was great!! He helped us every step of the way and our daughter couldn’t be happier with her new car!! We highly Clarendon Hills. Bill our sales rep was great!! He helped us every step of the way and our daughter couldn’t be happier with her new car!! We highly recommend this dealership. Top notch!! More

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