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INFINITI of Coconut Creek - Service Center

Coconut Creek, FL

4.4
126 Reviews

126 Reviews of INFINITI of Coconut Creek - Service Center

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June 16, 2022

5 Star experience all the Way at Coconut Creek Infiniti. I have been taking my cars there for service for the past eight years and always well taken care of. Quick scheduling and easy drop off. They awa More

by Rfat417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Labruzzo, Troy Neal
Jun 17, 2022 -

INFINITI of Coconut Creek responded

Rfat417, thank you for the 5 star review. We're so glad to hear that you had a great service appointment here. We hope all of our customers have a 5 star experience! Sincerely, Michael Crowley - President

June 13, 2022

I absolutely love the customer service at this Infiniti of coconut creek. My Favorite Salesman is Mr. Goldbert. My Service Rep is Steven Sellick, it's not just about the money here. They look out out for t More

by SanDy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sellick
Jun 14, 2022 -

INFINITI of Coconut Creek responded

Hi, SanDy! Thank you for the 5-star rating. We're delighted to hear that working with Steven elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, Michael Crowley - President

May 24, 2022

I have been going to this dealership for over 15 years and I have always been pleased with the service. Exemplary customer service. More

by GKubicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash Saleem
May 25, 2022 -

INFINITI of Coconut Creek responded

Hi, GKubicki! Thank you for the 5-star rating. Your loyalty and trust for over 15 years mean the world to us. Thank you for choosing INFINITI of Coconut Creek. Have a great day! Sincerely, Michael Crowley - President

April 29, 2022

Great and the employees are friendly on time and very professional . Will go there again More

by Kemi5699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nash
May 02, 2022 -

INFINITI of Coconut Creek responded

Hi, Kemi5699! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Take care! Sincerely, Michael Crowley - President

May 02, 2022 -

Kemi5699 responded

Ok thanks

April 27, 2022

I appreciate that good job of your people——infinity of Coconut Creek. Thank you very much guys👍!Nice work!keep going! More

by tylaosong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Troy Neal
Apr 27, 2022 -

tylaosong responded

Yes. That’s my answer of survey.

Apr 28, 2022 -

INFINITI of Coconut Creek responded

Hi, tylaosong! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Michael Crowley - President

April 06, 2022

They pay attention to detail. It APPEARS that they treat the staff well, which reflects. More

by E. W.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Labruzzo & (I think… Jennifer?)
Apr 07, 2022 -

INFINITI of Coconut Creek responded

Hi, E.W.! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Michael Crowley - President

April 01, 2022

Every person who buys/leases a car should deal with Ralph. Over the years, Ralph has assisted me through 2 leased and one purchased Infiniti. He is exceptional! Honest, knowledgeable and such a plea More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Lenchus
Apr 04, 2022 -

INFINITI of Coconut Creek responded

Hi, Satisfied Customer! Thank you for the 5-star rating. We're delighted to hear that working with Ralph and Nash led to such a positive experience. We hope to work with you again soon. Have a wonderful day! Sincerely, Michael Crowley - President

March 26, 2022

Do not trust this dealership service department with your car or truck. When bringing your car in for service they do not perform the scheduled maintenance service they claim to do and then refuse to repair More

by O.A.1970
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Mar 29, 2022 -

INFINITI of Coconut Creek responded

Hi O.A.1970, providing top-notch customer service and good communication is always the goal we strive to provide and it appears your experience does not reflect those standards. We apologize for the inconvenience we have caused you. Have a good day. Sincerely, Michael Crowley - President

January 08, 2022

Service writer Nash was great. Treated me First class right when I brought the car in to when I checked out . More

by Jreife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash
Jan 10, 2022 -

INFINITI of Coconut Creek responded

Hi, Jreife! Thank you for the stellar review. We're happy to hear that working with Nash elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Michael Crowley - President

December 01, 2021

Pleasant people and pleasant experience at Coconut Creek Infiniti Service. I do not take my vehicle anywhere else for service do to this and the quality and cost for maintenance and if needed repairs. More

by Andrew.hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brighton, Troy Neal
Dec 02, 2021 -

INFINITI of Coconut Creek responded

Hi, Andrew.hunt! Thank you for the 5-star rating. We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Safe travels! Sincerely, Michael Crowley - President