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INFINITI of Coconut Creek - Service Center

Coconut Creek, FL

4.2
128 Reviews

128 Reviews of INFINITI of Coconut Creek - Service Center

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October 07, 2020

Going in for service at a dealership is probably the one errand that I dread the most. I always go in expcting a mediocre experience that consumed hours of my day. However I was pleasantly proven wrong this More

by Abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Abe, thank you for taking the time to write this very detailed review. Our team works very hard to accommodate all of our clients in a timely manner and Fernando definitely meets that mark! We look forward to serving you again in the near future. Safe Travels!

October 07, 2020

This is my second Infiniti that I've owned and I always enjoy bringing my car here for service. I always receive great and efficient work. More

by CMC85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Carl, Demetrius Wells
Oct 07, 2020 -

INFINITI of Coconut Creek responded

We're so very happy to provide you with great and efficient service! Thank you for your business and we hope to see you again soon. Have an amazing day!

October 07, 2020

The employees and management of this dealership always go above and beyond for their customers. I have purchased and serviced 6 Infiniti's from this dealer and I would never go anywhere else. More

by Rsava1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Legros, Soni Frascella
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Thank you, first and foremost for being a loyal customer at INFINITI of Coconut Creek! We appreciate the five star rating and positive review. Your endorsement means a lot to us.

October 06, 2020

Great experience!! Ask for Fernando! This guy is one of the good dealership associates! He was very attentive, didn’t waste my time and I felt comfortable through our entire conversation! I hope infinity k More

by Ginobambino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Ginobambino, thank you for your positive review. We really appreciate your feedback and we agree Fernando, is a great part of our team! It's been a pleasure handling your service needs, have a fantastic day!

October 06, 2020

Dealership amenities are top notch. Am fortunate enough to have upgraded from Nissan to Infiniti and am glad I did. Previous dealership experiences left me with a sour taste and was expecting a little bit More

by AlFresco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Oct 07, 2020 -

INFINITI of Coconut Creek responded

AlFresco, we're so elated that we were able to turn a potentially sour experience into a sweet one! Congratulations on your vehicle upgrade! It's so great to see that Fernando and our team took such care in ensuring a positive and comfortable experience and we look forward to serving you again soon.

October 06, 2020

Fernando was very professional and knowledgeable with my cars service repair, he explained everything in detail and put me at ease with my repair and my it an enjoyable experience. More

by sharvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Sharvan, thank you for sharing your five star service experience with us. We appreciate that you found your service experience with Fernando an enjoyable one. Thank you for being a valued customer and we hope to see you again soon.

October 06, 2020

Service is always amazing ! Mr. Doylet is always great and helpful . Thank you service team for always making it a great experience. Definitely will return . More

by Jonathan_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Jonathan, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI of Coconut Creek! Thank you; we appreciate the fantastic feedback on Fernando!

October 06, 2020

Went in for service on one of my cars and the service is stellar like always. Fernando Doylet always giving the best quality service. Reccomend this dealer to anyone. More

by Carlos_inoa004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 07, 2020 -

INFINITI of Coconut Creek responded

Carlos, thank you for your kind review; we are happy to pass along your comments to Fernando and the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

October 03, 2020

The service department was amazing, from the time I pulled in to picking it up. Buying the car was easy, not too pushy. I will continue going. More

by T Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

INFINITI of Coconut Creek responded

T Roy, thank you for choosing INFINITI of Coconut Creek as your service provider. We look forward to the opportunity to handle your future service needs and thank you for your feedback.

October 03, 2020

Every visit to Infiniti of Coconut Creek is painless and stress free. I know when I go that I will be well taken care of by dedicated and friendly staff who treat you like family and not just another custom More

by daleedworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet
Oct 05, 2020 -

INFINITI of Coconut Creek responded

Thank you for your recent service visit and for the 5-Stars. It's been an honor addressing your service repairs and we look forward to seeing you again soon. Best!

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