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INFINITI of Cool Springs
Franklin, TN
887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 887 reviews
May 04, 2019
Our third Infiniti. This is our third infiniti, and if the experience is as good as with the 1993 J30 and 2005 FX 35, we will certainly be pleased. Very dealership. Gle This is our third infiniti, and if the experience is as good as with the 1993 J30 and 2005 FX 35, we will certainly be pleased. Very dealership. Glenn was a joy to deal with. More
by John Infiniti
Employees Worked With
Glenn Reames
May 02, 2019
Great new customer service ! The new maintenance manager and his new team are doing a great job. Corey always was keeping me updated every single day about the situation of my car The new maintenance manager and his new team are doing a great job. Corey always was keeping me updated every single day about the situation of my car and made sure to had it back to me with all the issues fixed. More
by Enrique
Employees Worked With
Corey Worthington
May 02, 2019
very quick, informitive Very Nice, informative. We all hate the cost of repairs, but when they do happen it is nice that your service team keeps you informed, had a loaner re Very Nice, informative. We all hate the cost of repairs, but when they do happen it is nice that your service team keeps you informed, had a loaner ready for you and keeps you up to date via text, email, or phone call. More
by BamaBart
Employees Worked With
Joesph Battle
May 01, 2019
Great Experience Great salesman, great customer service, why I keep coming back to INFINITI of Cool Springs. Wonderful experience in buying a new car. A great dealersh Great salesman, great customer service, why I keep coming back to INFINITI of Cool Springs. Wonderful experience in buying a new car. A great dealership! More
by Sharpe1970
Employees Worked With
Ryan Dunning, Steven Wevick
May 01, 2019
Great service Even though I have a different service manager every time I bring my car in, i always get excellent service. Everyone is friendly and helpful. Even though I have a different service manager every time I bring my car in, i always get excellent service. Everyone is friendly and helpful. More
by Rankinirn
Employees Worked With
Joseph Battle
May 01, 2019
Excellent customer service I've received nothing but great service in every experience I've had with Infinity. I am a very satisfied customers. Thanks for all you do! I've received nothing but great service in every experience I've had with Infinity. I am a very satisfied customers. Thanks for all you do! More
by leneh22
Employees Worked With
Terron Henderson
April 30, 2019
Great service As always, my visits with the service department was a great experience. My oil was changed and the car was ready before I finished lunch. I was delig As always, my visits with the service department was a great experience. My oil was changed and the car was ready before I finished lunch. I was delighted that even calling late in a Friday. They had an opening on Saturday so I wouldn't have to miss any time at work . More
by LJQ50RS
Employees Worked With
Terron Henderson
April 30, 2019
Always great service! Quick response when I drove in. Kept me updated regarding progress and got me out in a timely manner. Waiting area was clean and comfortable. Quick response when I drove in. Kept me updated regarding progress and got me out in a timely manner. Waiting area was clean and comfortable. More
by Tmarknash
Employees Worked With
Corey
April 30, 2019
Highly recommended They have the friendliest staff and their communication is top notch. It's so easy to set up an appointment online, show up and you get in right away. They have the friendliest staff and their communication is top notch. It's so easy to set up an appointment online, show up and you get in right away. I would highly recommend this dealership! More
by bruinshelly
Employees Worked With
Brian O'Connor
April 30, 2019
Service Department This was my first time getting our 2018 QX30 oil changed and everyone was friendly and helpful. The area was clean and the work was done in a timely m This was my first time getting our 2018 QX30 oil changed and everyone was friendly and helpful. The area was clean and the work was done in a timely manner. I also appreciated the wash and vacuum. More
by revrandy
Employees Worked With
Terron Henderson, Brian O'Connor
