INFINITI of Cool Springs

The experience at the dealership was absolutely outstanding. I honestly did not think I was going to end up with a Car, but I'm COMPLETELY in LOVE with the car. This just goes to show that you're n outstanding. I honestly did not think I was going to end up with a Car, but I'm COMPLETELY in LOVE with the car. This just goes to show that you're not just buying a product, but also buying an experience. Brenda provided amazing customer service. She was extremely helpful and did not come off as pushy. I would definitely recommend this dealership to family and friends! More

Ed was friendly and informative about the different models and their features. He was able to answer all my questions regarding these features. This was important to me because I buy a car and keep it models and their features. He was able to answer all my questions regarding these features. This was important to me because I buy a car and keep it for a long time. I want to be sure that I get all the features I need in a car such as good gas mileage. I also wanted information about servicing the car. Ed explained to me that services provided by Infinity of Cool Springs in a way that made sense to me. As a woman I find that male salesmen can be condesending but Ed was very approachable and made me feel that all my questions were valid. I liked that Ed did not try to push me towards more expensive models. He showed me cars that met my needs at I price I felt comfortable with. More

My experience with Cool Springs Infinit was exceptional. I was treated with respect and I drove off with a beautiful new car! Thank you so much!!! I was treated with respect and I drove off with a beautiful new car! Thank you so much!!! More

My experience at Infiniti of Cool Springs was pleasant and smooth. I was always greeted promptly and with a smile. If I was waiting on my agent, another associate walking by would always ask if I was be and smooth. I was always greeted promptly and with a smile. If I was waiting on my agent, another associate walking by would always ask if I was being helped. Every request I had was answered with a smile. The day of my purchase, I believe that 3-4 people were trying to help make the deal go through. Everyone made sure all my questions were answered and my time spent at the dealership was very limited, thanks to Brenda who worked with me via phone while I was at work. Overall, the staff was very friendly and always willing to help no matter how many questions I had or how many times I wanted to drive a car! Brenda never pressured me into anything and was always very honest with her responses. I would not hesitate to return to this dealer or recommend them. More