INFINITI of Cool Springs

Got my back two tires replaced I needed to get my back two tires replaced, and Corey at Cool Springs was very helpful and got it done very quickly. He also cleaned my car too. I needed to get my back two tires replaced, and Corey at Cool Springs was very helpful and got it done very quickly. He also cleaned my car too. More

Great experience Glenn and Victoria were great to work with as we purchased our new car. I had an issue with a rough spot on steering wheel and Victoria had a quick f Glenn and Victoria were great to work with as we purchased our new car. I had an issue with a rough spot on steering wheel and Victoria had a quick fix. Glenn was very patient as he reviewed all the gadgets on the new car More

5,000 mile service The service advisor I was scheduled with was not available. I was put with Terron Henderson - he was fantastic. Glad it worked out that way. The service advisor I was scheduled with was not available. I was put with Terron Henderson - he was fantastic. Glad it worked out that way. More

Exceptional Everyone was very helpful without being pushy or aggressive. Our sales associate was very knowledgeable about every vehicle that we were interested in Everyone was very helpful without being pushy or aggressive. Our sales associate was very knowledgeable about every vehicle that we were interested in and answered every question with confidence . More

Efficient! From making an appointment by text, to arrival, getting a loaner, receiving a text that my car was ready, pickup and exit, the entire process was prof From making an appointment by text, to arrival, getting a loaner, receiving a text that my car was ready, pickup and exit, the entire process was professional and efficient!!! More

Quick and easy Checking in and out was quick and easy for this service. The staff was courteous and very helpful. The price was comparable to other service centers. Checking in and out was quick and easy for this service. The staff was courteous and very helpful. The price was comparable to other service centers. I also wasn’t oversold on unnecessary items. More

Easy and great people The people here were great to work with on getting us exactly the car we wanted without paying for anything we didn't want on it. They were great to The people here were great to work with on getting us exactly the car we wanted without paying for anything we didn't want on it. They were great to negotiate with us. They spent plenty of time to make sure we understood all the features and how they worked. It was the first time I can say buying a car was fun. More

Awesome service! Trey was awesome! He kept me informed and updated! Great job! I would definitely recommend Infiniti of Cool Springs to others. Your courtesy and s Trey was awesome! He kept me informed and updated! Great job! I would definitely recommend Infiniti of Cool Springs to others. Your courtesy and service lessons the pain of having car trouble. More

Excellent Customer Service So, I was hearing a funny noise coming from the backseat of my QX 60, but was unable to determine where the noise was coming from. I tried everything, So, I was hearing a funny noise coming from the backseat of my QX 60, but was unable to determine where the noise was coming from. I tried everything, folded down the seats, raised the seats, buckled the seat belts, I even had my dad ride in the back of the vehicle to listen for this noise. Finally, I said to myself, just call the dealership. When I did, they were so awesome! They even arranged for me to have a courtesy vehicle while I waited. Brian was very professional, extremely friendly, and answered all of my questions. More

Great Service Ryan quickly diagnosed my problem and gave a good estimate as to how long the issue would take to be resolved. He even double checked to be sure the i Ryan quickly diagnosed my problem and gave a good estimate as to how long the issue would take to be resolved. He even double checked to be sure the issue was handled properly before returning the car to us. He is very personable and took good care of us. Ryan was outstanding! More