INFINITI of Cool Springs

Great customer service I’ve brought in my car several times for routine maintenance and the customer service has been awesome. My car is always ready at the time that was gi I’ve brought in my car several times for routine maintenance and the customer service has been awesome. My car is always ready at the time that was given to me. There’s always a loaner available so that I’m not stranded. The technician always informs me of the required maintenance. More

Great sales experience Shawn did a great job listening to our needs and helping us find the right vehicle. He was patient and worked to ensure we were satisfied. Shawn did a great job listening to our needs and helping us find the right vehicle. He was patient and worked to ensure we were satisfied. More

Excellent experience Salesman, Adam, was very thorough in his presentation of the benefits of our vehicle and accommodating to our needs in a vehicle. All of the dealer pe Salesman, Adam, was very thorough in his presentation of the benefits of our vehicle and accommodating to our needs in a vehicle. All of the dealer personnel that we encountered were very friendly and helpful in every way. This dealership made our car buying experience a pleasure and we will certainly shop here again in the future. More

Exceptional service This was my second time bringing my car in for routine service and I was impressed with the level of care and communication. They found a slight leak This was my second time bringing my car in for routine service and I was impressed with the level of care and communication. They found a slight leak and I was told it would get fixed immediately as I was still under warranty. My car was completed very timely and I was given a loaner vehicle. I love my car and I love the Infiniti team! More

Trey and the organization is Awesome! Nothing less than a great experience thus far! Trey was in constant communication with me regarding the status of my vehicle. Infinity provided me wit Nothing less than a great experience thus far! Trey was in constant communication with me regarding the status of my vehicle. Infinity provided me with a vehicle while my vehicle was being service. Scheduling appointments for service and the texting option regarding communication works well for me and my schedule! Thanks More

Service was reasonably quick and a car Terron was very good. Service was reasonably quick, it was just a tire rotation, and a car wash to boot! Teron was very good. Thank you very much. Howard Hagan Service was reasonably quick, it was just a tire rotation, and a car wash to boot! Teron was very good. Thank you very much. Howard Hagan More

What Ive been looking for in a car dealership! Infiniti of Cool Springs did an amazing job of making me feel welcomed and my sales agent Steve has been absolutely amazing through the entire process Infiniti of Cool Springs did an amazing job of making me feel welcomed and my sales agent Steve has been absolutely amazing through the entire process. I had grown tired of going to different dealers and being told "basically what you see is you get" and this was going to be my last dealership before making a purchase online. These guys were ready to make a deal and they made me feel that they wanted to sale me the car I wanted just as much as I wanted to buy it and never suggested that I consider other options. It was all about what I wanted. I believe that this becoming a lost art in car sales and in the age of the internet where competition is as aggressive as ever I would much rather buy a car from someone that I feel like Ive built a relationship than just push a button and have it delivered to my house and Steve and his team did just that. As long as this relationship continues to thrive over the next few years as I bring my car in for service I will be a repeat customer, ensure that my wife purchases her cars at Cool Springs, and recommend them to my friends and employees as well. Great work Steve! Give that man a raise! More

Love the Service Infiniti cares and goes out of their way to make my day as uneventful as possible. It is their kind of service that keeps me coming back where other Infiniti cares and goes out of their way to make my day as uneventful as possible. It is their kind of service that keeps me coming back where other car dealers lose my business because of poor service. At Infiniti, it is super easy to book an appointment for my car and I know the cost up front. They keep me informed on the progress and when they are done, it takes very little time to get me back in my car again and on the road. They just make it easy. I will always recommend Infiniti at Cool Springs to anybody who is looking for a great car and a dealership who cares as much about your car as you do. More

My service After work, I went by Infiniti to make an appointment. On this party day, the service department was not overly crowded. I was able to have my car ser After work, I went by Infiniti to make an appointment. On this party day, the service department was not overly crowded. I was able to have my car serviced without an appointment, and I was in and out in just over an hour. More