INFINITI of Coral Gables

Ariel Castillo customer services is outstanding!!! He is the best of the best!!! Always willing to help and provide everything I need. Five diamond service! the best of the best!!! Always willing to help and provide everything I need. Five diamond service! More

Purchased a Qx60 on june 29th of this year. They charged me thousands of dollars in transaction fees to process my out of state registration, which I paid immediately. Today is October 4th and I have not re me thousands of dollars in transaction fees to process my out of state registration, which I paid immediately. Today is October 4th and I have not received my registration or tag yet. They have given me every excuse under the sun for the consistent delays. They said they could not issue any more temporary tags so it has been 2 weeks since I have been able to legally drive the car I bought. I went in person to speak to the finance director Omar Cabrera who told me he would look into providing me a rental car in the meantime and would call me the following morning. He never called me and proceeded to ignore my many calls and emails the rest of the week. He was dishonest and has proven to be disrespectful and completely unprofessional. Meanwhile I am still unable to legally drive my car. Filed a complaint with the BBB and will never do business here again. More

great and professional service Recommend highly.Completed work within specified time, good follow up. The location is very convenient and week end service is a plus.Courtesy drop of Recommend highly.Completed work within specified time, good follow up. The location is very convenient and week end service is a plus.Courtesy drop off More

Rear window replacement QX30 2018 My rear window was totally destroyed which could not be covered and made it difficult to park in unsecured places. Javier set up an immediate appoint My rear window was totally destroyed which could not be covered and made it difficult to park in unsecured places. Javier set up an immediate appointment with me and hr had my car in perfect condition within 24 hours. More

Ivan in the service department is really outstanding, I was taking care of all my car needs and the time was on point. I feel very pleased always there. I got to do my nails as I waited and that is definit was taking care of all my car needs and the time was on point. I feel very pleased always there. I got to do my nails as I waited and that is definitely a plus. More

Excellent service The service advisor was very helpful and polite, the vehicle service time was excellent. I visited the show room as I waited for my car to be ready an The service advisor was very helpful and polite, the vehicle service time was excellent. I visited the show room as I waited for my car to be ready and the team members were so very attentive and knowledgeable that i will be returning when my lease is up. Thank you for such a great experience More

Awesome Dealership! I had a very enjoyable experience with Infiniti of Coral Gables. My salesman, Carlos was professional and gave me First Class care. I will definitely I had a very enjoyable experience with Infiniti of Coral Gables. My salesman, Carlos was professional and gave me First Class care. I will definitely lease from this dealership again. Thank you Infiniti of Coral Cables for my beautiful QX60. More

Exceptional Service and attitude at this dealership is exceptional. Was very impressed with the speed that I was taken in and the courteous nature of the entire t Service and attitude at this dealership is exceptional. Was very impressed with the speed that I was taken in and the courteous nature of the entire team. More

Great Service, Love the location and coffee Quick to help, tries to find the best promotions, usually picks up phone calls when possible. Even the coffee lady knew what type of vehicles were in Quick to help, tries to find the best promotions, usually picks up phone calls when possible. Even the coffee lady knew what type of vehicles were in the show room, that’s impressive! Great job and Service! More

Ivan in Service Ivan in the service department is top notch. Friendly, fair, and honest. I have been coming here for years and always feel take care of. Thank you Iv Ivan in the service department is top notch. Friendly, fair, and honest. I have been coming here for years and always feel take care of. Thank you Ivan! More