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INFINITI of Englewood
Englewood, NJ
992 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 992 reviews
June 30, 2023
Rude staff. Unorganized. Sales guys out side smoking cigarettes polluting the entrance. I had an appointment today to see a 7 series coming from Long Island,NY t Unorganized. Sales guys out side smoking cigarettes polluting the entrance. I had an appointment today to see a 7 series coming from Long Island,NY to NJ. The person on the phone told me that the car would be out front when I got there. I drove 1.5 hours and was given the runaround. I waited close to 30 minutes. No communication. Lady at front desk was rude. Sales guy was clueless. I was ready to buy. Just got frustrated and left. I can't imagine the sales process would have been any better. Waste of time. Lousy dealer. Go elsewhere. More
by sooop
Employees Worked With
Helpful June 29, 2023
Bob was a great help. Thank you for everything. I’ll be back again. Soon Thank you for everything. I’ll be back again. Soon More
by WACKER23
Verified CustomerEmployees Worked With
June 29, 2023
my visit was terrible! !!! i went in with 1 problem and left with 2 thanks !!! i went in with 1 problem and left with 2 thanks More
by DARRYLLYNCH1984
Employees Worked With
June 28, 2023
Good service, but I bought an SUV and the suspension had a sound and they didn't fix it a sound and they didn't fix it More
by CARLOSREYNOSO78
June 26, 2023
Everyone was helpful and friendly. This was the easiest car purchase we have ever made. This was the easiest car purchase we have ever made. More
by HROGERS3257
Employees Worked With
June 26, 2023
I felt myself like I’m home! Great people who treated me like a family member! Don’t hesitate to stop by at this dealer and get your new ride! Great people who treated me like a family member! Don’t hesitate to stop by at this dealer and get your new ride! More
by Philly guy
Employees Worked With
Mike Wadhwa, Jason Kim and Sha Ahmed
June 26, 2023
It's been great working with Alex to get my father a new car. Amazing work from the sales team! Will definitely recommend and come back when my lease is over!. car. Amazing work from the sales team! Will definitely recommend and come back when my lease is over!. More
by ELLA.MONAKOVA
Employees Worked With
June 26, 2023
The car was delivered with a non-working tail light that not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and t not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and the plates. It's been six weeks and counting. Extremely disappointing experience. More
by MZ
June 25, 2023
Service was great and all the staff was very attentive and kind. Definitely coming back. and kind. Definitely coming back. More
by MI.LAZ01
Employees Worked With
