INFINITI of Englewood

No Sale! Was searching for a used Infiniti G25x or G37x. Looked at their online inventory and found one of each with low mileage and in my price range. Despite Was searching for a used Infiniti G25x or G37x. Looked at their online inventory and found one of each with low mileage and in my price range. Despite all of the other previous negative reviews of this dealership I decided to take a chance since their prices were lower than any others that I had seen listed in this area. Sent in my contact information and completed an overly detailed trade in assessment (including my VIN # and my own evaluation of various vehicle appearance and system conditions on a 1 to 10 scale) online via their website. I was then contacted by phone by Ally Franciline who went over what I was looking for and was told by her that I would be receiving a phone call with my trade in price shortly. I did receive a call from a man named George who refused to give me any numbers, not even a ballpark range for my trade without seeing it first. What was the whole point of that complex online trade in form then? Then I realized why 1/3 of this dealership's reviews were negative and decided to go shop elsewhere... Ended up buying a Certified Pre-Owned Acura instead! More

Great care Nice enviroment good people great service ... very attentive and professional staff ...answered qll my questions and concerns... very convi3nt to trav Nice enviroment good people great service ... very attentive and professional staff ...answered qll my questions and concerns... very convi3nt to travel about 20 away from my house More

Very professional and helpful! I found the staff very helpful and provide a diligent service. I would recommend it to others without a doubt and will continue to work with them mys I found the staff very helpful and provide a diligent service. I would recommend it to others without a doubt and will continue to work with them myself. . More

LEASING A Q50 SSSSSSSSSSSSSS HORRIBLE, UNEXPERIENCE SALEPERSON , I WENT THERE ASKING THE SALEPERSON AND INSISTING THAT I NEED Q50 S NOT Q50...HE GAVE ME LEASE OFFER FOR 299 PLUS 2 HORRIBLE, UNEXPERIENCE SALEPERSON , I WENT THERE ASKING THE SALEPERSON AND INSISTING THAT I NEED Q50 S NOT Q50...HE GAVE ME LEASE OFFER FOR 299 PLUS 2000 DOLLAR DOWN. 2 DAYS LATER WENT THERE FOR TEST DRIVE ,HE S GIVING ME THE Q50 NOT THE S...WHAT A WAISTING TIME DEALING WITH YOUNG AND UNEXPERIENCED SALEPERSON. I LL MAKE NEVER GO THERE AGAIN More

AMAZING. PROFESSIONAL. SIMPLE. I went into this dealer not expecting to get an Infiniti but was driving by and stopped in to check out what they had to offer. I was introduced to M I went into this dealer not expecting to get an Infiniti but was driving by and stopped in to check out what they had to offer. I was introduced to Mike and he was super cool. Not aggressive or pressuring. Just a cool, easy going guy who knows Infiniti and cars in general. I fell in love with the Q50 then expected to put up a haggling fight but was fortunately disappointed lol I told them what my budget was and they worked with me above and beyond. I would recommend this dealership and Mike to anyone. They made everything extremely simple. Mike in finance was also incredibly helpful and put in the extra time which he did not have to do at all to advise my boyfriend and I in our auto finances. Definitely a pleasant surprise. Love my new car! Thanks Mike and Mike! More

"Professionalism at it's best!" I had visited to many dealerships and test driven numerous cars. The variety of styles, engines, safety, security,and technology features, to name a I had visited to many dealerships and test driven numerous cars. The variety of styles, engines, safety, security,and technology features, to name a few, was overwhelming. The knowledgeable staff at Infiniti of Englewood found a Q50 that was right for me. "Professionalism at it's best!" More

Good experience we lease new car before one week up to now good experience.let's see in future how i am getting service from this dealer. we lease new car before one week up to now good experience.let's see in future how i am getting service from this dealer. More

Awesome experience! After shopping around, I decided to lease a Q50 with Infiniti of Englewood. Everyone at Englewood was wonderful and extremely helpful. We worked out After shopping around, I decided to lease a Q50 with Infiniti of Englewood. Everyone at Englewood was wonderful and extremely helpful. We worked out a great deal with Ray Broomfield Sr., I would definitely recommend this dealership to family and friends :) More

Dealing with problems with class Ray worked dilligently to overcome the issues we faced when trying to lease a QX80 for my wife. He kept in touch with me during the entire process, no Ray worked dilligently to overcome the issues we faced when trying to lease a QX80 for my wife. He kept in touch with me during the entire process, not being afraid to deliver bad news (outside his control, to be clear) when those were needed, but always with the ultimate goal of keeping me informed of what was going on and what was being done to sort the issues we faced. Excellent work. More

Excellent customer service but not so good after the sale We went to lease a QX60, It was an excellent experience. Dennis was very patient and main reason we got the car from Infiniti of Englewood. Me and my We went to lease a QX60, It was an excellent experience. Dennis was very patient and main reason we got the car from Infiniti of Englewood. Me and my wife agreed that Dennis was a very good salesperson. A week later i went to pick up the plates and the maintenance contract that was promised to me. i got the plates fairly quickly, but for maintenance contract, Looked like I met a different Dennis there. He asked us to wait as he and the finance guy were with another customer. Finance guy got free and we went in to his office to ask for the maintenance contract, he was ready to help and trying to find it for us, thats when Dennis came in with another customer and literally kicked us out of the room saying that this can wait and the new customer can't as we were not scheduled. I agree with the fact that the other customer was waiting for an hour or two for his meeting with the finance guy, but the way we were told to go out was not pleasing at all. IT WAS HIGHLY UNPROFESSIONAL. i could have easily created a mess of situation but I did not. Again, i agree that we were not scheduled and the other customer was (we did not know that) but the way we were treated was not right, it was an insult and I did not expect that professional like Dennis. Even worse, Next day he emailed me sorry and trying to blame it on me, when i expressed my disppointment. he mentioned that respect is earned. JUST WOW. Sorry Dennis, You are very good sales persona but you failed miserably at after sale service. "A Disappointed customer" More