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INFINITI of Grand Rapids
Grand Rapids, MI
111 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 111 reviews
Verified Customer
February 12, 2026
Good experience, though I wish the alignment was done for free - this was the second time in less than 10k miles the alignment has been off for a new $100k vehicle. free - this was the second time in less than 10k miles the alignment has been off for a new $100k vehicle. More
by WILLIAM.WELZ
Employees Worked With
Forget Name
February 12, 2026
I’ve brought my car to this Infiniti dealership multiple times, and every experience has been consistently excellent. The team always takes great care of my vehicle and makes sure everything is in top shape times, and every experience has been consistently excellent. The team always takes great care of my vehicle and makes sure everything is in top shape before I leave. The service is professional, quick, and easy—and I really appreciate how straightforward and affordable the process is. Highly recommend. More
by Stacey Jameson
Employees Worked With
Todd, Raiden, and Craig
February 10, 2026
It was our second purchase from this dealership, and they delivered wonderful experience again. Ha Truong is great, professional, efficient, smart, and doesn’t waste your time like others. Thankful for gre delivered wonderful experience again. Ha Truong is great, professional, efficient, smart, and doesn’t waste your time like others. Thankful for great service again this time. More
by Winterweather
Employees Worked With
Ha Truong
December 08, 2025
Infiniti of Grand Rapids has been amazing. Ha Truong and Adam Underwood have done everything to help me not just understand my purchases of vehicles, but to also make the financing super simpl Ha Truong and Adam Underwood have done everything to help me not just understand my purchases of vehicles, but to also make the financing super simple, maintenance go smoothly, and help me feel at ease and comfortable whilst being as friendly and hospitable as can be believed. Strongly suggest and recommend. More
by Nightwolf7414
Employees Worked With
Adam Underwood and Ha Truong
