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INFINITI of Grand Rapids

Grand Rapids, MI

4.9
75 Reviews

2930 Breton Rd SE

Grand Rapids, MI

49512

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Showing 75 reviews

October 28, 2022

Moe Abu was exceedingly helpful in facilitating my out of state purchase of a 2022.Ford Shelby GT500 with my 2018 Jeep Grand Cherokee Trackhawk in trade. Moe and Business Manager Sabriena Nelson were instru More

by FMHDVM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabriena Nelson, Moe Abu
Nov 01, 2022 -

INFINITI of Grand Rapids responded

Hi Frank! Thanks for the detailed 5-Star Review! Moe and I appreciate it! Craig Ressell - Executive Manager

October 19, 2022

I always get excellent service at Infiniti of Grand Rapids. I have been a satisfied customer for many years and am frequently greeted by members of the sales and service departments who have assisted m More

by pbotma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yomani Williams, Craig Ressell, Sabriena Nelson, Ha Truong, Adam Underwood, Jim Vaughn
Oct 21, 2022 -

INFINITI of Grand Rapids responded

Pat, Thank you for your loyal business since 2003! Our entire team appreciates it! Craig Ressell - Executive Manager

August 19, 2022

Great dealer. Kept me informed for the entire 10 months it took to get my car. More

by cdeupree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ressell, Sabriena Nelson, Ha Truong
Aug 27, 2022 -

INFINITI of Grand Rapids responded

Thanks for your review! Craig Ressell - Executive Manager

July 22, 2022

Adam Underwood is there best! ! Super friendly and very helpful. I’ve been going to this dealership for 3 years and this is the best experience I’ve had! Thanks Adam! More

by Atrybus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cahill, Adam Underwood
Aug 03, 2022 -

INFINITI of Grand Rapids responded

Good Afternoon! Todd, Adam and I appreciate your 5 Star Review! Thanks, Craig Ressell - Executive Manager

June 20, 2022

Adam was very polite and explained everything thoroughly. Always good service provided by Infiniti of Grand Rapids. More

by bnnkpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
Jul 07, 2022 -

INFINITI of Grand Rapids responded

Thank you very much! Adam and I appreciate it! Craig Ressell - Executive Manager

June 02, 2022

Brandon is great. Very knowledgeable, understanding and willing to go above and beyond to make the customer happy. Always provides options and honest assessments More

by panthro998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cahill, Brandon Ruiz, Adam Underwood
Jun 08, 2022 -

INFINITI of Grand Rapids responded

Thanks for the review! Craig Ressell - Executive Manager

May 14, 2022

Service performed properly, loaner car available, Adam did a great job. Car was cleaned while it was serviced. More

by Dave S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Underwood
Jun 08, 2022 -

INFINITI of Grand Rapids responded

Thanks for the review! Adam and I appreciate it! Craig Ressell - Executive Manager

May 13, 2022

Brandon and service continues to exemplary. I look forward to continuing to patronize Infiniti of GR. More

by jelznik
Recommend Dealer
Yes
Employees Worked With
Brandon Ruiz
Jun 08, 2022 -

INFINITI of Grand Rapids responded

Thanks for the review! Brandon and I appreciate it! Craig Ressell - Executive Manager

March 18, 2022

The staff are professional, knowledgeable and friendly. Always a pleasant experience. I would recommend Infiniti of Grand Rapids to everyone More

by KimberlyHauenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabriena Nelson, Brandon Ruiz, Adam Underwood
December 06, 2021

I appreciate how Ha T and Craig R handled things start to finish. Ha is a “pro” and set himself apart. We now own 3 Infiniti SUVs, and love them. Great experience!! More

by cwassenaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ressell, Ha Truong
Dec 06, 2021 -

cwassenaar responded

Thank you again!

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