INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We had a great experience at this dealership. Don Wrobel was very helpful and very knowledgeable about the car we were viewing. He worked with us to get the best price possible on our trade-in vehicle, whi was very helpful and very knowledgeable about the car we were viewing. He worked with us to get the best price possible on our trade-in vehicle, which allowed us to purchase the 2010 qx56. Once home, we noticed a few scratches on the car, and Don was able to have those repaired within a timely manner. I would return to this dealership. More
I purchased my 2nd car from Don in the past 3 years. He has always been very upfront, honest, patient and accomodating. Nothing more can be asked of a sales rep. It's also very refreshing to see the same has always been very upfront, honest, patient and accomodating. Nothing more can be asked of a sales rep. It's also very refreshing to see the same person nearly 3 years later at the same dealership. If you are in the market for an Infiniti you would be a fool not to give Don and Infiniti of Gwinnett a shot at your business. More
I went to Infiniti of Gwinnett intending only to look at several used Infiniti M35's. I had already seen others at two other dealerships and had done some research, but I wasn't quite ready to buy. Then t several used Infiniti M35's. I had already seen others at two other dealerships and had done some research, but I wasn't quite ready to buy. Then two things came together - the right car and Steve Pennamen. Steve has been nothing but a pleasure to work with and has been very attentive to every detail, including pointing out a small tear in the seat leather that I might have missed so it could be repaired. The car was in immaculate condition and while the price wasn't the cheapest, it was fair (note that they do not negotiate their internet pricing, and while the pricing is fair, if you want to negotiate to the lowest price possible, this isn't the dealer to do it with. I decided that I preferred to be working with a quality dealer than to try to save a few bucks). I appreciate that Steve personally handles things to ensure they are done right and doesn't just hand me off to others (credit, service, etc.) without following through and making sure things were handled properly. My experience so far with Steve and with Infiniti of Gwinnett has been the best I've ever had with a dealer. And make sure you ask for Steve if you go in - not all salesmen are created equal, and Steve is first class! More
I had a wreck the Monday after Thnksgiving 2010 and total my Nissan pathfinder that was paid for so I was in the market for a car during Christmas. The weather was rainy and cold and my work hours 10-6pm. my Nissan pathfinder that was paid for so I was in the market for a car during Christmas. The weather was rainy and cold and my work hours 10-6pm. I searcehd the internet and found a car I liked at Infiniti of Gwinnett and called the number around 6am one morning and actually spke with someone being Mr. Dennis Epps and told me I reached the afterhour sales number and he would be gald to help me. I was so shocked. He offered to let met see the car early that morning and he met me there and I let and went to work and he did a follow up call to ask me what I thought of the car. I wanted to see some different cars but I knew it was going to late by the time I traveled after 630 pm in traffic up 85n to view the cars but Mr. Epps and the dealership was willing to keep the business open for me and allow me to look, ask questions and even go for a test drive. That was truly an awesome jesture and I was sold frome that point. I have visited the dealership since my purchase and they greet me like and old acquaintance askig me If I'm stilling enjoying my car and How am I doing. i would recommend this dealership to my friends and family. More
Bought my first Infiniti and Richard Ball was very helpful in finding me a car that would fit my lifestyle and needs. Richard called me right away and worked with me on figuring out all my options al helpful in finding me a car that would fit my lifestyle and needs. Richard called me right away and worked with me on figuring out all my options along with Rob in finance. Rob was also fast and very helpful in discussing my terms of the vehicle loan. Brent Lamb and Bryan Young where very helpful in there knowledge of maintenance of the vehicle and Brent also filled me in on all the accessories (floor mats & key protectors) for my car to keep it looking it’s best from wear and tear. All in all from start to finish Everyone was great, friendly and helpful….With that being said, please do not mail out your so called token of appreciation or gift as you call it with a Dollar bill in it, it’s a joke! Heres an idea from someone in the marketing business, give new customers 10 dollars off an oil change (that way you get the money back into the company and its not down grading to the new customer receiving a whole dollar after purchasing a 30,000+ dollar car LOL! More
Was looking for a slightly used G37. Found mine on the Infiniti of Gwinnet website at their "internet price", which was less than what I had seen on the sites for Infinit dealers in NC, SC, AL, GA and Tn. Infiniti of Gwinnet website at their "internet price", which was less than what I had seen on the sites for Infinit dealers in NC, SC, AL, GA and Tn. In fact, the car had about 6-7k fewer miles than the other comparables. Don was great. We had a brief conversation on the phone, prior to coming out. The test drive and purchase took less than 90 minutes (should be noted that my wife and kids were with me). Spoke to the sales mgr while waiting on paperwork, etc. The entire process and experience far exceeded my expectations. More
The price was far better than any other dealer. The saleman was great to work with and made sure I was happy with my purchase. I have been extremely pleased with my pre-owned QX-56. I have recommended saleman was great to work with and made sure I was happy with my purchase. I have been extremely pleased with my pre-owned QX-56. I have recommended personal friends to purchase from Infiniti of Gwinnett and I certainly would purchase another vehicle from them in the future. More
I was looking for a slightly used QX 56 for about 6 months. I ended up buying a 2010 car from infiniti of Gwinnett. The experience was the best I have had at a dealership. The car was priced right a months. I ended up buying a 2010 car from infiniti of Gwinnett. The experience was the best I have had at a dealership. The car was priced right and the few issues we had were taken care of promptly. we service the car there too and have had great experiences. This is a great dealership. More
The pricing and service was outstanding. The sales team knew the market, the prices and the availability. They matched my needs with my price point. I never felt like they were "selling" me. Everyone was f knew the market, the prices and the availability. They matched my needs with my price point. I never felt like they were "selling" me. Everyone was friendly,knowledgable and most of all they listened! More
Outstanding Service and great price!! I am skeptical about dealing with car dealerships given some past experiences where I felt like I did not get a good deal and was pressured during the purchase proc about dealing with car dealerships given some past experiences where I felt like I did not get a good deal and was pressured during the purchase process. At Infiniti of Gwinett I was given honest answers and great pricing without the hard sell. I am a customer for life! More