INFINITI of Hoffman Estates

Service above and beyond my expectations!!! I came in for service on my G coupe and met John McDonough and all I can say WOW!!! He was atentive and very professional. I would recommend anyone th I came in for service on my G coupe and met John McDonough and all I can say WOW!!! He was atentive and very professional. I would recommend anyone that has a infiniti vehicle to see him for service. He even had my car washed!! Great Job!!! More

Customer service is their priority! Our sales rep... Matt Colrain.. made a huge impression! Matt follows through, he is honest, he knows the vehicles (and options!) in and out, he is Our sales rep... Matt Colrain.. made a huge impression! Matt follows through, he is honest, he knows the vehicles (and options!) in and out, he is patient and he is diligent. Highly recommended. Thank you Matt :) Hoffman Estates is lucky to have you! More

Best Sales Experience!! I have never had a better sales experience!! My husband and I had been doing our research for about 60 days and finally decided on the Infiniti QX60. I have never had a better sales experience!! My husband and I had been doing our research for about 60 days and finally decided on the Infiniti QX60. We were looking for the best price and some key options. I was put in touch with this dealership through TrueCar. I travel and wanted to find someone to work with me via email so we could work through the details before we came out to the dealership and not waste time. We arrived at 11:30 and by 2pm we drove out of the lot (that includes taking an hour break so they could detail the car). No smoke and mirrors, no pressure. Everyone we worked with was great. The were professional, personable, and respectful. They did what they said they would do. I will send all of my friends to their dealership and I don't think I'll ever buy a different brand of car! I just want to say THANK-YOU to EVERYONE!!! More

Excellence from the moment you walk in Jason Nuzzo is the word excellence for service. He is very knowledgeable, helpful and courteous. I am very happy and comfortable going to this dealer Jason Nuzzo is the word excellence for service. He is very knowledgeable, helpful and courteous. I am very happy and comfortable going to this dealership because of Jason and will highly recommend this dealership to others. Thank you Jason, for your stellar service. This make the experience at the dealership! More

Service associate Jason nuzzo is the only employee that I would prefer to go to. Most professional and courteous. I would highly recommend him as well as the dealership Jason nuzzo is the only employee that I would prefer to go to. Most professional and courteous. I would highly recommend him as well as the dealership. He is a pleasure to deal with. More

Maintenance I'd like to thank Kira Kuszynski for being an AWESOME team member at Infiniti Hoffman! She treated me with respect and was very knowledgeable of what I'd like to thank Kira Kuszynski for being an AWESOME team member at Infiniti Hoffman! She treated me with respect and was very knowledgeable of what needed to be done to keep my car running in tip top shape! Kira was very receptive to the questions and concerns I had and was able to have them addressed without a hassle. I am happy with the service provided by Kira and the service tech. More

Great Vehicle - Great Value Q 50 Researched this vehicle, so we knew what ee wanted. Hoffman Estates Infinity provided a great environment to purchase the Q50. Walter Watts was awesom Researched this vehicle, so we knew what ee wanted. Hoffman Estates Infinity provided a great environment to purchase the Q50. Walter Watts was awesome job More

Just a mention of my sales person, Walt Watts I'd like to thank Walt Watts my salesperson, who was great, and I'm very happy with my 2011 Infinity Coupe! Walt treated me great, I'm happy with my I'd like to thank Walt Watts my salesperson, who was great, and I'm very happy with my 2011 Infinity Coupe! Walt treated me great, I'm happy with my deal & i had one service visit so far where I needed a new valve stem for a tire that was leaking air! No appointment, just stopped in and I was taken right away & Walt came out and saw me & made sure all went well, and as always treated me with respect, friendly, and service fixed the problem, got my car washed & explained about wash works! Felt like a celebrity! Great company and service & special thanks to Walt! More

Great Buying Experience John Lee did an excellent job in our purchase of our second Infiniti from this dealership. The whole process was a pleasure and we are extremely happ John Lee did an excellent job in our purchase of our second Infiniti from this dealership. The whole process was a pleasure and we are extremely happy with the new car. More

Great Service Jason and the rest of the service team continue to exceed my expectation. Jason is a true no hassle, no within my budget when identifying recommended Jason and the rest of the service team continue to exceed my expectation. Jason is a true no hassle, no within my budget when identifying recommended service for my Infiniti vehicles. More