INFINITI of Hoffman Estates

Responsive to my needs and sold at a good price. Met me half-way on what I needed to complete this transaction. Explained things well. half-way on what I needed to complete this transaction. Explained things well. More

Was looking all over Chicago area for a very specific used Certified G37X, and was becoming frustrated when I wasn't finding what I wanted. I began working closely with Ronnie in mid-November 2012 and he used Certified G37X, and was becoming frustrated when I wasn't finding what I wanted. I began working closely with Ronnie in mid-November 2012 and he assured me he would do everything possible to find me exactly what I was looking for as regards model, year, mileage, and price. After locating a few "near" perfect cars, Ronnie found exactly the car I had wanted. Pricing and mileage were also where I wanted to be. Negioating the final purchase price was straight forward and done without "games." Ronnie was a true professional and committed to customer satisfaction. There were a few minor "after sale" issues that came up, and Ronnie was very expedient about having these resolved. I would highly recommend Infiniti of Hoffman Estates to my friends and family, and Ronnie in particular. More

Willing to give us the deal we needed. Pleasure to work with and would recommend to friends and family. Looking forward to work with again in the future. with and would recommend to friends and family. Looking forward to work with again in the future. More

Josh was very friendly and personable and very patient with us. He was not at all pushy and tried to get us the best deal . I would recommend my friends and family to use this dealership and specifically with us. He was not at all pushy and tried to get us the best deal . I would recommend my friends and family to use this dealership and specifically our salesman, Josh. More

I was impressed with the culture of customer service; it ran consistently through everyone in the dealership. Josh Ruffner is a true sales professional and worked tirelessly to help throughout the process. ran consistently through everyone in the dealership. Josh Ruffner is a true sales professional and worked tirelessly to help throughout the process. He is a terrific ambassador for the dealership and Infinity. Michael Smalley went above and beyond and somehow managed to find the perfect car when it appeared there was nothing available in the state. I am grateful for his efforts and I am impressed with his customer centric attitude. Rob Franco was a joy to work with on the finance side. He is more than just a "finance guy", he is a difference maker and I enjoyed working with him. There are others that made this experience so enjoyable and comfortable but I wasn't able to catch all of their names. What an incredible experience, thank you to everyone. More

The team was very professional and courteous. My primary contact and salesman, Javier Ortiz was outstanding. No excessive haggling and very reasonable as was the manager. Pleasant purchase experience of a contact and salesman, Javier Ortiz was outstanding. No excessive haggling and very reasonable as was the manager. Pleasant purchase experience of a QX 56. They are strongly recommended More

I went to this dealer just to look at the Infiniti GX37....I always drove Acura's but I thought I would just take a test drive. The car drove like a dream and John Lee worked out a deal for me to get GX37....I always drove Acura's but I thought I would just take a test drive. The car drove like a dream and John Lee worked out a deal for me to get me a $14,000. dollar more of a car than I previously had and yet my payment ended up lower. The car was delivered spotless and John Lee made sure I was happy and a satisfied customer. He took the time to show me all the options and make sure I was comfortable using them. I am so very pleased and would refer my friends to John Lee at Infiniti of Hoffman More

I highly recommend the Hoffman Infiniti dealership and will definitely go back for my next service visit or when purchasing a new car. Jason Nuzzo went above and beyond to ensure everything was perfect w will definitely go back for my next service visit or when purchasing a new car. Jason Nuzzo went above and beyond to ensure everything was perfect with my vehicle. He was extremely professional and accommodating throughout the entire process and is definitely a strong asset to the dealership. It's this type of service that will keep me coming back to Infiniti. More

From the time I entered the dealership til I drove off with my new vehicle, John Lee was so very attentive to any of my needs for comfort and or answering my questions. The dealership worked with me to ke with my new vehicle, John Lee was so very attentive to any of my needs for comfort and or answering my questions. The dealership worked with me to keep me within my desired price range. The appearance of the vehicle was outstanding and service worked with me to take car of a few bugs the vehicle had directly after purchase. I plan on returning to your store when it is time to trade this vehicle in. John has obtained a life long customer. More

RONNIE BRAZIER IS A WONDERFUL SALES CONSULTANT AND IS AN ASSET TO INFINITI OF HOFFMAN.WHEN I AM READY TO PURCHASE ANOTHER INFINITI,I WILL REQUEST RONNIE AS MY SALED CONSULTANT. ASSET TO INFINITI OF HOFFMAN.WHEN I AM READY TO PURCHASE ANOTHER INFINITI,I WILL REQUEST RONNIE AS MY SALED CONSULTANT. More