INFINITI of Las Vegas

Best car buying experience! I have to say this was one of the most pleasant experiences of buying a car I have ever been through. I didn't feel pressured and the most important t I have to say this was one of the most pleasant experiences of buying a car I have ever been through. I didn't feel pressured and the most important thing....I wasn't irritated or had the urge to walk out! First class all the way! More

Honesty & Integrity I worked with new car (Mark) and used car (John) managers on a recent purchase and felt that I was treated with the utmost of respect and honesty. Th I worked with new car (Mark) and used car (John) managers on a recent purchase and felt that I was treated with the utmost of respect and honesty. They answered all of my questions and provided any information that I asked for quickly and with integrity. They were patient and stayed late to get the deal done. I would highly recommend the dealership and working with the managers. More

Intelligent, well informed staff I purchased a new 2015 Infiniti Q70L and am happy with the decision. Joanna Trzcinka is very knowledgeable and customer oriented. She is the best I h I purchased a new 2015 Infiniti Q70L and am happy with the decision. Joanna Trzcinka is very knowledgeable and customer oriented. She is the best I have dealt with. More

No good !!!!! The salesmen was nice , but the management increase the interest rate so high ... I was ready to buy , but they didn't try at all. The salesmen was nice , but the management increase the interest rate so high ... I was ready to buy , but they didn't try at all. More

Great Job! Thank you! We were very pleased with attention and professionalism provided by Mark Lustig to arrange repair and transportation our car Infiniti JX 35 from Vegas We were very pleased with attention and professionalism provided by Mark Lustig to arrange repair and transportation our car Infiniti JX 35 from Vegas to NJ. He got attention to all the details and satisfied all our requests. We were very happy to be his customers and no doubts recommend him to out relatives and friends. Thank you very much again Mark. Klim & Ilona G, NJ More

Please See Comments under UPDATE I am from Los Angeles and traveled to Las Vegas for New Years. Upon my arrival in the city, I had problems with the clutch on my G37 Sport. I was sc I am from Los Angeles and traveled to Las Vegas for New Years. Upon my arrival in the city, I had problems with the clutch on my G37 Sport. I was scheduled to have the slave cylinder replaced (which is covered under warranty) the following week in LA. This was unfortunate timing. The Service Rep I was initially assigned to was not present when I arrived. Instead, I worked with Jeremy Christensen, who processed me in; and had it not been for my experience the following days with my assigned service rep, I would have been extremely favorable in recommending this Service dept because, Jeremy was OUTSTANDING! I wish he had continued to work on my service needs. The following day, the other service rep contacted me and informed me that my entire clutch assembly had failed and would have to be replaced. That normally, that is a $3000 job, but they could do the work for $1300; by me just paying for parts. I questioned him feverishly, because being that I am not from the area, I could not understand, how or why the diagnostics from one dealership could be so drastically different from another. I was set to pay the deductible and have the recommended work from my dealership honored. Trust me, that would have been $100 instead of $1300; The Service agent made it seem like my home dealership had mislead me; that Park Place was doing what was necessary. Under duress I scratched up the $1300 which created a major hardship! New Years Eve I picked up the car. Supposedly with a brand new clutch system. It drove extremely poor. The clutch, with little to no resistance, went straight to the floor; creating a very dangerous situation repeatedly. I had to use my foot to pull the clutch pedal up several times. In addition, at times after stopping I was not able to put the car in gear at all. I had a heated conversation with the Service Agent expressing my anger and disappointment and returned the car shortly thereafter, for them to attempt again to get it right. At the end of the week I was able to pick up my car, which now runs much better. As a result to this very negative experience I contacted Infiniti Corp, who launched an investigation of the incident. Low and behold, I am told that my clutch was at 75% wear and tear, and they "decided it should be replaced." Understand...if they had just replaced the slave cylinder, which was recommended in system; and covered under my warranty, I would not have had shell out $1300 or be stuck in the desert as my options in this incident. The service agent lied! I am still extremely angry and cannot recommend this Service department in good conscience to anyone; especially women! This experience was nothing short of DECEPTIVE....BEWARE! *********Update*********** Upon the submission of this review I was contacted by Park Place Infiniti. They were very apologetic and acknowledged that they do not support the actions of that service agent. I was told that they are using the incident in their training practices their new service agents undergo. Additionally, they gave me a 100% refund! I accept their apology and while I could not change the content of the review, which describes what actually occurred; I did change the ratings because the actions of one person should not be the overall perception of Park Place Infiniti's service department. I'm sure they will recover from this incident and I wish them much success. CB Los Angeles More

Saleperson Simeon Simeon made my full car buying experience over the top with his excellent customer skills. He went above and beyond to make sure I was completely hap Simeon made my full car buying experience over the top with his excellent customer skills. He went above and beyond to make sure I was completely happy. Over a year later he still goes out of his way to help me with any of my car needs. I will buy my next car from him again. More

The Best I just bought my 2nd Infiniti from this dealership. I will never go anywhere else. They are professional don't pressure you. My salesman was Simeon I just bought my 2nd Infiniti from this dealership. I will never go anywhere else. They are professional don't pressure you. My salesman was Simeon Angelov. He is the best. Go in and ask for him! More

thank you Simon let me start by saying the last three cars that I have owned are infinity's....I recently was looking to trade my car in a g37 sI spoke to sign in my let me start by saying the last three cars that I have owned are infinity's....I recently was looking to trade my car in a g37 sI spoke to sign in my salesman about my idea and he told me let me research this and I will get back to you... Well the next day Simon called me back on the telephoneand he told me you need to come down to the dealership I have a real nice m37 s that I think you would love... Well when I arrived to the dealership he takes me outside to look at the car and I fell in love with itmyself and Simon was very knowledgeable about all the options but the vehicle has and I felt very comfortable working with himI would buy every car in the future from Simonand I love when I have to deal with someone that can answer every question that I have thank you SimonI will see you again More