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Infiniti of Lynbrook - Service Center

Lynbrook, NY

4.8
54 Reviews
Call Service Center (855) 239-9653

54 Reviews of Infiniti of Lynbrook - Service Center

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December 12, 2022

Really awesome place. I had received excellent customer service upon my arrival I loved it. More

by hamzed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Diagostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Ogando, Lauren Abruzzo, Anyibel Madera, Eric Oissar
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Helpful
November 24, 2022

John Hart has been our service technician for 9 years. John is excellent, always explains the work needed and follows up to insure our satisfaction I highly recommend Infiniti of Lynbrook to service you More

by gbuitr6986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

gbuitr6986 responded

Verified

Helpful
October 12, 2022

We are on our sixth Infiniti. The service provided by the dealership has always met our highest expectations. John Hart has always made us feel we were in professional, ethical ha More

by Maryanne Lehrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
September 26, 2022

The service representative is very knowledgeable and helpful. The service rep returned my call in about one day More

by beegee5872
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
September 10, 2022

Professional and efficient from the day you sign and walk out with your new car. The service department takes care of all that is needed and nothing pushed if it is not. John Hart in the service department More

by knicks628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre Mathelier, Vincent Valentino
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Helpful
September 03, 2022

John was very informative about all the issues with my vehicle. The wait was a little longer than I expected, but overall the experience was good. More

by Grantsancia
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

INFINITI of Lynbrook responded

Grantsancia, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 18, 2022

Excellent Friendly pleasant surroundings Very satisfied with entire service experience Everyone was friendly and knowledgeable More

by robertah
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

INFINITI of Lynbrook responded

Hi Robertah, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Helpful
May 30, 2022

As usual, John and Rico are great service advisors to have on your Team all the time More

by rrollinsnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Ogando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Ogando
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Jun 01, 2022 -

INFINITI of Lynbrook responded

Hi Rrollinsnyc, thank you so much for your positive comments about Infiniti Of Lynbrook! Thank you, and have a fantastic day!

Helpful
April 27, 2022

Great service department. Rico really knows his stuff. Always gives me the best options fo my visit More

by Russm35x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Report | Print
Apr 29, 2022 -

INFINITI of Lynbrook responded

Russm35x, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 19, 2022

Everything was great . Rico is exceptional manager. I will refer anyone to your dealership for anything More

by patrickcothias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
Report | Print
Apr 23, 2022 -

INFINITI of Lynbrook responded

Patrickcothias, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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