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INFINITI of Lynnwood

Lynnwood, WA

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Employees
Reviews
Vehicles
4.6
559 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 559 reviews

December 26, 2023

They had the car 4-5 days before finally offering a loaner car to my husband. We asked for our warranty/service work for the windscreen and resurfacing the tires to be done while they had the car almos More

by debhamilton35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
Report | Print
Dec 27, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry that we did not provide the ‘5 star’ experience we strive for. We will be looking forward to every opportunity to provide an exceptional experience for you at your next visit with us. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you. Thank you for choosing INFINITI of Lynnwood and Happy New Year to you and yours.

December 26, 2023

Excellent very professional service and appreciate the loaner. Fast, reliable and efficient. Waiting room with snacks and drinks More

by laurent_nicolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review. We are grateful for your business and happy that you were provided with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood and Happy New Year!

December 25, 2023

Excellent service. Very professional and done properly. Fast and efficient. Clean waiting room with snacks and drinks. More

by MRNEWAIRPLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Dec 27, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Wishing you and yours a very Happy New Year!

December 24, 2023

This dealership has far exceeded my expectations on every level. I am an Infiniti customer for life solely based on the stellar customer service alone. I cannot begin to explain how amazing each and every in More

by adellajcarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Dec 26, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your kind review! Thank you for your loyalty and for allowing our team to assist you. We are grateful for the trust you have placed in us and we are happy that we continue to provide you with an exceptional customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood and for your recommendations! Happy New Year!

December 19, 2023

I was so happy the way they treat customers they do excellent job customer service More

by Info@aasplog.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Dec 19, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review! We are grateful for your business and happy that our team provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood and have a very happy Holiday Season!

December 15, 2023

Great dealership with a great service department. The service department got me in and out on time. Ben was great! More

by ANDREW@ELEVATORSUPPORT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Dec 15, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Ben and our service team to assist you. We are grateful for you and your business and are wishing you and yours a very happy Holiday Season!

December 11, 2023

Everything was great with the service for my suv. The time spent discussing what was needed was very helpful. More

by yolietobeham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Dec 11, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive and informative one and we will be looking forward to seeing you next time. Have a wonderful Holiday Season!

December 11, 2023

Joel is fantastic to work with and always makes sure all my needs are met. More

by loganseaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

INFINITI of Lynnwood responded

Happy Holidays! Thank you for your recent service visit and for taking the time to share your kind review. We are happy that Joel continues to provide you with exceptional customer care and we appreciate your loyalty to our team. We will look forward to seeing you at your next visit with us.

December 09, 2023

Great service with great personalities. Took a little longer than expected but Ben kept me informed as to what was happening with my car. The Lyft service was a delightful perk. More

by NEA1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Dec 11, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Ben provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

December 09, 2023

Very nice and clean dealership. The workers were very welcoming nice. Joel was very formal and knowledgeable More

by AREEAZ.PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Report | Print
Dec 11, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for your business and we wish you and yours a very happy Holiday Season!

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