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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
409 Reviews

409 Reviews of INFINITI of Lynnwood - Service Center

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June 25, 2025

Excellent service! Very knowledgeable and helpful with any questions and was very happy to know I will have no worries. Happy I brought my car in! More

by alexisrodriguez599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the kind review! We're thrilled to hear you had an excellent experience and that our team was able to answer all your questions and give you peace of mind. We’re glad you brought your car in and look forward to helping again whenever you need us. If you have any questions or concerns, please don’t hesitate to reach out. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 23, 2025

Very efficient good customer service and honest 👏 I was satisfied for sure I will be back and have reffered others More

by pnthuli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good service honest and quick
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Jun 26, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We’re thrilled to hear you were satisfied with your experience and truly appreciate your kind words about our team’s efficiency, honesty, and customer service. It means a lot that you’ve referred others — thank you for your trust and support! We look forward to welcoming you back. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 17, 2025

Roger was very helpful and professional. Service was excellent. And the Lynnwood showroom is a pleasure to wait in. Bathrooms always clean and nice.. More

by lindacapeluto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and for taking the time to share your experience Linda. We're so glad to hear that Roger provided helpful and professional service, and that you enjoyed your time in our Lynnwood showroom. We take pride in maintaining a welcoming and comfortable environment for our guests, and it’s great to know it made a positive impression. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 11, 2025

Roger was new to me but he was very professional. Infiniti of Lynnwood is always great! More

by marioh45789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the great review! We’re glad to hear Roger made a positive impression — professionalism is what we strive for, and it's wonderful to see that reflected in your experience. We truly appreciate your continued support of INFINITI of Lynnwood! If you have any questions or concerns, please don’t hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 02, 2025

As always, Joel White took excellent care of my car and me! It is always a pleasure to go to Infiniti of Lynnwood because I have confidence that I will be treated fairly and as a valued client. Thank you More

by CVale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage
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Jun 06, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and continued trust in INFINITI of Lynnwood! We’re thrilled to hear that Joel White once again delivered the exceptional service you’ve come to expect. It’s always our goal to treat every client with fairness, transparency, and care—and knowing that you feel like a valued customer means everything to us. We truly appreciate your loyalty and look forward to serving you and your vehicle for many more visits to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 26, 2025

Great service, as always! x x x x x x x x x x x More

by mich.mather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear you had another great experience with us, and we truly appreciate your continued trust in INFINITI of Lynnwood. We're especially glad that our transparency, communication, and workmanship met your expectations. We'll be sure to pass along your kind words to Roger as well — he'll be happy to know he made a positive impact. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 23, 2025

Best Service Ever! I cannot speak more highly of this service department, the dealership, and most importantly Joel! Joel went out of his way to solve an issue that More

by jessamyers1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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May 28, 2025 -

INFINITI of Lynnwood responded

Wow — thank you so much for the incredible review! We're absolutely thrilled to hear about your experience and how Joel went above and beyond to help. It means a great deal to us to know that his dedication made such a positive impact and helped save you time, money, and stress. Your trust in our dealership and service department truly means the world to us. We’re honored to have earned your confidence, and we’ll be here whenever you need us — for any vehicle, anytime. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Warmest regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 20, 2025

As always, Joel was friendly, helpful, and professional and all service was provided on time and as originally quoted. More

by johnc.haskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the great review, John! We’re thrilled to hear that Joel once again delivered the friendly, helpful, and professional service you’ve come to expect. Consistency and reliability are things we take great pride in, and it’s wonderful to know everything was completed on time and exactly as quoted. We truly value your continued trust and loyalty, and we look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 19, 2025

Always wonderful customer service. Was able to accommodate my work and trip schedule schedule when my car took longer than anticipated. More

by ktgp1105
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the kind words and 5-star review! We're glad to hear our team—especially Joel—was able to accommodate your schedule and provide the level of service you deserve. It's always our goal to make your experience as smooth and convenient as possible. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 10, 2025

Very nice and easy to talk to and communicate with about the the cars issues More

by zacharyrsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your 5-star review Zachary! We’re thrilled to hear that your experience at INFINITI of Lynnwood was smooth and that our team was easy to communicate with regarding your vehicle’s issues. Clear and friendly communication is something we strive for with every guest, and we're so glad that came through during your visit. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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