29 Reviews
Write a Review29 Reviews of Mario Rodriguez
April 19, 2024
I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More
April 08, 2024
BUY AT YOUR OWN RISK. Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to com Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to come on were done or would be addressed if it came back on. It came back on 24 hours later. I also found mold growing in the vehicle after i was told a thorough detail and inspection was completed. Also had a windshield wiper come off in the managers hand after I had been driving around all day in the rain wondering why it was making so much noise. They took possession of my vehicle for over 50 days only to give it back to me and the check engine light came on 15 minutes after leaving the dealership. Now they are refusing to fix the vehicle and stating that they have went above and beyond for me, however the original issue still exists. I have had to contact the Better Business Bureau as well as an attorney. TO BE CONTINUED... More
Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Javier Martinez , Russell Christmas
April 05, 2024
I bought a vehicle site unseen with the best help! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! More
Other Employees Tagged: Hitoshi Delica, Marcus Harkins, Adam Krilevich, Victor Gutierrez, Javier Martinez, Mauricio Monico, Gurneet Jaswal
April 05, 2024
Everyone was nice and was very helpful and respectful. I live in New Jersey and they will ship the car to you if you find what you want. I live in New Jersey and they will ship the car to you if you find what you want. More
Other Employees Tagged: Hitoshi Delica
April 02, 2024
We had a very good experience throughout the entire process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! More
Other Employees Tagged: Jason Lonsdale, Javier Martinez
March 26, 2024
We felt like the buying experience was not thorough enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of t enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of the warranty packages, financing, and add-ons such as theft insurance. We also advise buyers to keep a close eye on the months of the loan associated with the rates presented to you. The manager Russell was very nice and did make an effort to make one of our issues right, which we appreciate. More
Other Employees Tagged: Javier Martinez
March 21, 2024
It was a real pleasant experience buying my SUV here, the salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! More
Other Employees Tagged: Hitoshi Delica, Javier Martinez
March 10, 2024
Trade in was average but everything else was good. Financing was good. I am still waiting on my key fob. The car was missing a key fob and no one has contacted me since i left. Financing was good. I am still waiting on my key fob. The car was missing a key fob and no one has contacted me since i left. More
Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale
February 16, 2024
Great people went above and beyond for a first time car buyer made things easy and helpful buyer made things easy and helpful More
Other Employees Tagged: Hitoshi Delica
January 29, 2024
Great customer service, I strongly recommend going there this guys are very helpful and professional. this guys are very helpful and professional. More
Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Chris Jeanneret, Joel White, Ben Lutz, Kyra Russo, Travis Nakagaki, Roger Milan