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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
315 Reviews

315 Reviews of INFINITI of Lynnwood - Service Center

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April 12, 2024

In general, everything was just okay. I went in for a simple oil change, I expected to leave in an hour, instead I needed to leave my car there for two days while they made other additio More

by ACustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

Great group of people. Very professional and polite. I got what I thought was a fair deal. More

by DWNEWMAN10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

INFINITI of Lynnwood service department is by far the best in the industry. I've owned other luxury cars an wasn't treated this well. More

by mugglemomma14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2024

easy to schedule , easy to communicate and I got my car back in a day. I was given a loaner for the day More

by ASHISHBUDDHA
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2024

Called and got appointment on same day. Servicing was quick and they have lot’s of coupon for discount. More

by ramanuj.ghosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2024

Friendly, knowledgeable and thorough. I would highly recommend Infiniti Lynnwood to anyone needing service for their vehicle. More

by romysnyder.rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review and recommendation. We are grateful for your business and happy that our service team provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
March 30, 2024

I have gone here for years, the service department is above reproach and very professional but friendly More

by auntiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

INFINITI of Lynnwood responded

We appreciate you and we are happy to hear that once again your experience with our service team was a positive one. Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

Helpful
March 29, 2024

Recently had my clutch replaced here. The install was a 10/10. The car shifts so smooth now. They gave me a really nice loaner car while they had mine. The speed of the service was inc More

by TROY1ARBANASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you. We are grateful for the trust you have placed in us and we are happy that you were provided with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
March 29, 2024

Great customer service, very knowledgeable and helpful, I would definitely go back again . Thank you, Joe and team Infiniti More

by Armygreen0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our service team to assist you. We are grateful for the trust you have placed in us and we are happy that Joel provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
March 25, 2024

We had an excellent experience, our Service Advisor had our best interest in mind. Thank you Ben! More

by JEREMY.VOLLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

INFINITI of Lynnwood responded

Thank you Jeremy! We are are happy that you had an excellent experience at your recent visit with us and that Ben took great care of you. We appreciate you and your business! Have a wonderful week!

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