INFINITI of Lynnwood - Service Center

Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More

Easy to schedule service appts and hours as well as location are convenient for me. location are convenient for me. More

Good service explains everything clearly. worked quickly, on time. Make an impression on the service. worked quickly, on time. Make an impression on the service. More

Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More

Ever thing done in a very timely manner, very happy with all services, very professional. all services, very professional. More

Great service, clean lounge and professional service people. My only negative reaction was to be told about the 3% additional fee to use a credit card. No prior notice was given. That's a cost associ people. My only negative reaction was to be told about the 3% additional fee to use a credit card. No prior notice was given. That's a cost associated with doing business. More

Service was fantastic. Really appreciated Kyra for advocating for me to her manager and having my cost cut down. Will always come back as long as I still drive an Infiniti Really appreciated Kyra for advocating for me to her manager and having my cost cut down. Will always come back as long as I still drive an Infiniti as I’ve been doing over the years. More

It was great! I have only ever taken our vehicle to this team. Thank you. I have only ever taken our vehicle to this team. Thank you. More

Service was exceptional I have peace of mind when I get to the Dealer to get my car service. to the Dealer to get my car service. More

After oil changed done, put back cover not in place , aligned , and missing the screws. aligned , and missing the screws. More