Hitoshi Delica

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience! We're delighted to hear that your used car purchase was a positive one. Providing a relaxed, no-pressure environment where our guests have the time they need to ask questions and make informed decisions is something we strive for every day. We're so glad we could make the process easy and enjoyable for you. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful review! We're so glad to hear that your purchasing experience was easy and that our team was able to work with you to reach terms that felt right. It's even better to know you're loving your new vehicle so far! We truly appreciate your trust in INFINITI of Lynnwood and look forward to being here for you whenever you need us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We're so glad to hear you had such a positive experience with our team. It's great to know that Victor's knowledge, attentiveness, and commitment to finding the right vehicle made a difference, and we're happy our finance team helped make the purchasing process smooth and enjoyable—even if it felt "too easy!" We truly appreciate your business and look forward to welcoming you back for many visits to come. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us exceeded your expectations from start to finish. It's great to know the vehicle was exactly as you hoped and that Javier made the process smooth, welcoming, and enjoyable. We're especially glad that what started as a simple test drive turned into the quickest and easiest car purchase you've experienced. Congratulations on your new vehicle, and thank you for trusting us with your trade-in! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for sharing your feedback, Randy. We're glad to hear that Victor and Hitoshi were friendly and helped make your purchase experience comfortable. It's also wonderful to know that you're enjoying your vehicle and that it's already turning heads! We appreciate you bringing your concerns regarding the wheel and tire condition to our attention. Customer satisfaction and transparency are very important to us, and we would welcome the opportunity to discuss this matter further and address any outstanding concerns you may have. Infiniti of Lynnwood (425) 599-2384

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're delighted to hear that your remote vehicle purchase was a seamless experience. Buying a car sight unseen requires a great deal of trust, and we're honored that you chose to work with us. We're especially pleased to hear that Victor provided honest, transparent service throughout the process and that any last-minute issues were resolved quickly with minimal delay. We'll be sure to share your kind words with him. Thank you again for your business, and we hope you enjoy your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your experience was better than expected and that our team provided a professional and seamless experience from start to finish. We truly appreciate your support and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We’re thrilled to hear Javier provided such exceptional service and went above and beyond to help make your deal a success. His dedication, patience, and commitment to our customers truly make a difference, and we’ll be sure to share your kind words with him. We greatly appreciate your trust and are so happy we could help make the experience a positive one for you! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind review! We’re glad to hear you received excellent service and a prompt response. It’s great to know our team’s flexibility and patience helped make your experience a smooth one while getting your request completed. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your wonderful feedback, Jannette! We're delighted to hear that Javier had everything ready for your test drive and provided such a friendly and helpful experience throughout your car-buying process. It's great to know you felt comfortable and never pressured—exactly the kind of experience we strive to provide. Congratulations on your new car, and thank you for trusting our team! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)