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INFINITI of Naperville

Naperville, IL

4.9
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,498 reviews

February 07, 2014

Bob provided us with a no haggle deal and matched a certificate price that we were able to get from another Infiniti dealer in the area from our online research. We wanted to stay local and they made More

by tewcliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe L.
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Bob Kozar was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent winter!

February 06, 2014

Scott Rehfeldt was friendly, honest and knowledgeable. He targeted what I was looking for and was responsive to my concerns. After the sale the other members of the team were professional and helpful. T More

by JVasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Mar 03, 2014 -

INFINITI of Naperville responded

Thank you for your exceptional review of the Infiniti of Naperville-Lisle staff and facility. We truly appreciate your visit and your business. Please feel free to recommend our dealership to any of your family or friends. We wish you all the best this winter and look forward to seeing you again soon!

February 05, 2014

Everyone at Infiniti was very professional and friendly. Sean and Doug were great, both extremely helpful and made sure our needs were met. The fact that Sales Manager, Jim McColgan, came and personally sho More

by jpatel350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McColgan, Sean Pelkey, Doug Belgio
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Doug, Sean and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville-Lisle wishes you happy/safe driving!

February 04, 2014

Sean and everyone else at Infiniti of Naperville had incredible customer service. They were very friendly from the moment I walked through the door. They are accommodating and will work with you to help More

by tjhank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Hankin, Sean Pelkey
Mar 03, 2014 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville-Lisle couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!

February 01, 2014

I had a great experience buying at Infiniti of Naperville. I highly recommend this place if you're looking for a fast, efficient, and friendly (especially with kids), buying experience. More

by JohnC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Limjuco, Adam Arliskas, Sean Pelkey
Feb 03, 2014 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville-Lisle cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Sean Pelkey always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this winter!

February 01, 2014

The whole staff was very helpful and accommodating from beginning to end. They worked with my wife and I to stay within our budget and wasn't pushy which is always refreshing. This is the second vehicle More

by jamagid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski
Feb 03, 2014 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville-Lisle and for your continued business. It makes us extremely happy to know that the customer service you have received from us has made you choose to stay a part of our dealership family. We look forward to seeing you again and our entire staff wishes you happy/safe driving until your next visit!

January 31, 2014

Sean was very pleasant and helpful! He really made the buying experience seamless and stress free. He was very knowledgeable about the auto sales industry too. We would not have any qualms about purchas More

by dreamen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey
Feb 03, 2014 -

INFINITI of Naperville responded

The Infiniti of Naperville-Lisle staff works very hard to make every customer experience stress free and knowledgeable so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and your recent vehicle purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving this winter!

January 29, 2014

This is my second M37 and Scott helped me both times. I had a lease that was coming to an end and needed a car fast! After communicating with Scott the exact color, options, and price, he wasted no time a More

by Etsuko2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2014 -

INFINITI of Naperville responded

Thank you from Infiniti of Naperville-Lisle for the excellent review and for your continued business. We are very happy that you have chosen to continue to be a part of our dealership family and that all your experiences with Scott Rehfeldt have always been exceptional. We look forward to seeing you again in service and wish you happy/safe driving this winter!

January 29, 2014

It was a great experience and Scott made the experience very pleasant. Actually the best I have ever had when buying a car. I will definitely return and buy from Scott again. More

by MCDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2014 -

INFINITI of Naperville responded

Thank you for the outstanding review, the perfect DealerRater score and for purchasing your new vehicle from Infiniti of Naperville-Lisle. We are very happy to hear that the time you spent with Scott Rehfeldt was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!

January 29, 2014

Purchased our family's 7th vehicle from Scott this past weekend. A beautiful Jaguar XF Supercharged with balance of CPO warranty. Scott Rehfeldt, Jim McColgan, and Ryan were again nothing short of s More

by MTan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McColgan (manager), Ryan (delivery)
Feb 03, 2014 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville-Lisle, for the perfect DealerRater score and of course for your vehicle purchase. Scott Rehfeldt is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers over and over again. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new Jaguar!

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