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INFINITI of Naperville

Naperville, IL

4.9
3,269 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,269 reviews

February 04, 2023

Very attentive and easy to work with. Randy was able to make the process quick and simple. I would recommend Randy and Infiniti of Naperville due to a great experience. More

by Krandres27
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Soderlund
February 04, 2023

Great people to work with. Everyone was professional and honest. Randy, Dale and Joe were very helpful. They went out of their way to serve us and answered all of our questions More

by clubmalek1
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

clubmalek1 responded

Everyone was very nice and professional.

February 01, 2023

This dealership is a great place to get any vehicle that you are looking for. They were all extremely helpful More

by RudyRodolfo
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph F.L. Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Only one dealership to work with in North America! It is simply Naperville of infinity 100%! Every time! I wish this ownership group and dealership also owned a supermarket and restaurant. They would More

by Naperville Infinity Best in North America
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Rebus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

INFINITI of Naperville responded

Hello Kevin, Your praise and kind comments about our team mean so much! Thank you for taking the time to share.

January 24, 2023

I have leased 7 cars from this dealership. The staff and the facility is great. I have been a customer of theirs for more than a decade. More

by Cosmo G
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

INFINITI of Naperville responded

Cosmo G, Thank you for your amazing loyalty, and your wonderful feedback mean a lot to us.

January 21, 2023

Mark and the sales manager Dale we're great to work with. Would purchase from Infiniti of Naperville again More

by bdean107
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

INFINITI of Naperville responded

Bdean107, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Mark R, Dale M, and the team here at Infiniti Of Naperville.

January 16, 2023

The service was exceptional. My salesman Mark was ready when i arrived. I was very impressed with customer loynge. The sales manager was made the car buying process quck an prof More

by Harpert118
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

INFINITI of Naperville responded

Harpert118, we are very happy that Mark R was able to provide you with a positive experience!

January 11, 2023

We just purchased another vehicle from Infiniti of Naperville last night. Our extended family has purchased many cars from them over the years. They always take A+ care of us. In addition to their new More

by Robert_D
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garet Soderlund
Jan 16, 2023 -

INFINITI of Naperville responded

Rob Downing, your wonderful feedback and rating mean a lot to us. Thank you for your kind review and continued loyalty over the years!

January 06, 2023

Dealership and Randy wre top notch. However, the software support is lousy. My VIN never made it to Infinity USA. I made at least a half dozen calls with no resolution, and finally a More

by Greg H
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

INFINITI of Naperville responded

Hello Greg H, we appreciate you taking the time to leave us this feedback.

January 04, 2023

I had an amazing service from Mark. He made the process so smooth and definitively worth the visit. He is very knowledgeable and patience in acknowledging my needs at the point of purch More

by Keffajr
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

INFINITI of Naperville responded

Keffajr, we are so glad that Mark provided you with amazing service! thank you for taking the time to share your experience

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