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INFINITI of Naperville
Naperville, IL
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,497 reviews
October 20, 2009
I used the internet to Infinity find dealers in my general area. Infinity of Lisle was my second choice. I visited a competing Infinity dealership and had some disappointing experiences with that de general area. Infinity of Lisle was my second choice. I visited a competing Infinity dealership and had some disappointing experiences with that dealership. I went to Infinity of Lisle and they were able to deliver on all the promises that the first dealership made and chose not to honor. My salesman Micah Basarich was respectful answered all of my questions and got me the exact car that I asked for. I had a pleasant experience purchasing a car from this dealership. In my forty years of new car purchases I have only had one other car buying experience that even came close and it was a distant second. I typically look forward to the experience of purchasing a new car with all of the anticipation of a trip to a dentist for removal of an impacted wisdom tooth. My initial experience with the other Infinity dealership did nothing to ease that anticipation. I am glad that I found Infinity of Lisle and my salesman Micah Basarich. I would recommend this dealership to my friends. More
by mn123
Employees Worked With
Micah Basarich
October 19, 2009
I had a very good experience buying a used infiniti from Infiniti of Lisle. They had a great inventory of cars to choose from and I was given very good service from the salesman that I worked with, Scott. Infiniti of Lisle. They had a great inventory of cars to choose from and I was given very good service from the salesman that I worked with, Scott. They gave me a great price on the car I wanted, without the bs that you get from a lot of car dealers. More
by mattgoode
Employees Worked With
Scott Rehfeldt
October 13, 2009
Very easy transaction. Salesman was very professional. Explained everything in detail. He was very concerned with meeting my requirements for both the trade - in and the new car. Scott was also a very go Explained everything in detail. He was very concerned with meeting my requirements for both the trade - in and the new car. Scott was also a very good communicator. I have a hearing loss and he took the time to show me in writing and demonstrate on the car the details that I needed to know. He made sure I was understanding what he was saying. I appreciate that.!!! More
by cascott29
Employees Worked With
Scott Renfeld
October 05, 2009
Just a quick line to express some thoughts on your salesman Bob Kozar. In one word refreshing! In general I do not like dealing with salespeople. Probably because I am one. A quite good one, I know th salesman Bob Kozar. In one word refreshing! In general I do not like dealing with salespeople. Probably because I am one. A quite good one, I know the routine. It was awesome to be greeted by Bob. He is intelligent, assertive and humorous. He made our experience fun. You are lucky to have Bob on your staff. Babette Halen More
by Babette
Employees Worked With
Bob Kozar
September 26, 2009
Moe was very friendly,put us at ease.The whole experience was surreal.I did not know buying a car was that easy.He helped us with the negotiation,comparasion with other cars even with buying accessories.I wo was surreal.I did not know buying a car was that easy.He helped us with the negotiation,comparasion with other cars even with buying accessories.I would definetely recommend him for anybody who wants to buy a Infiniti. More
by medanaga
Employees Worked With
Moe
September 23, 2009
Very happy with the professionalism of my sales person, Adam. I was very satisfied with the service and pricing I received when purchasing my Infinity. Just had a chance to take my car in for warranty ser Adam. I was very satisfied with the service and pricing I received when purchasing my Infinity. Just had a chance to take my car in for warranty service and it runs like it is brand new. I have recommended friends to see Adam if they want a pleasant experience in purchasing a car. I will only take my car to Infinity of Lisle for great service. More
by carliskas
Employees Worked With
Adam, Adam Arliskas
September 23, 2009
This purchase will mark my second from Adam at Infinti of Lisle. In the past I've always felt it necessary to shop three or four different dealerships to assure myself that I'm getting the best price and ser Lisle. In the past I've always felt it necessary to shop three or four different dealerships to assure myself that I'm getting the best price and service however Mr. Arliskas has gone above and beyond each time I've come in. On top of the great service he's managed to meet or exceed my expectations as far as my target price and I no longer feel like I have to go anywhere other than Infiniti of Lisle. More
by bagadonuts
Employees Worked With
Adam Arliskas, Adam Arliskas
September 22, 2009
The sales approach was very low pressure. Edie took the time necessary to ensure we were able to obtain the vehicle we were looking for. When I requested a specific vehicle, her response to my phone call time necessary to ensure we were able to obtain the vehicle we were looking for. When I requested a specific vehicle, her response to my phone call was prompt and exactly what I was looking for. More
by alcs6123
Employees Worked With
Edie Hebert, Edie Hebert
September 21, 2009
I saw the vehicle on www.autotrader.com, contacted Micah and his Finance manager, got the financing and the price I wanted. They were extremely courteous, willing to work with me, had the vehicle ready whe and his Finance manager, got the financing and the price I wanted. They were extremely courteous, willing to work with me, had the vehicle ready when I came from Indianapolis to pick it up and had the paperwork ready. It was a very smooth transaction. Micah has stayed in touch to make sure everything is going ok. Thanks! More
by rarert
Employees Worked With
Micah Basarich
September 10, 2009
This is the second car that I have purchased from Scott and he has provided the best service and answers to all of my questions. Price was reasonable and comparable to others. Scott went the extra mile to and he has provided the best service and answers to all of my questions. Price was reasonable and comparable to others. Scott went the extra mile to find things that I wanted I the car and finance rates if I needed.His follow up to me was very prompt ( day of ) to me via cell phone and also left his cell if I had any questions. Even on his off day. Overall, great job! Scott. More
by jbolin
Employees Worked With
Scott Rehfeldt
