Infiniti of Naperville- Service Center

I have been working with Mike since 2004 I've owned 2 FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed FX35 he has gone out of his way every time to meet or exceed my needs,he's all of the reasons I continue to shop at this location. Mike has emailed me with service dates available,he has called me also.If they are service needs he follows up with me to confirm my needs and cost. More

The dealer service has been consistently awesome in no small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work is done right. If I buy a new Infiniti, I plan to end my negotiations here just for this reason. HIGHLY recommended! More

I have been an customer at the infiniti of lisle for at least four years. My experiences there so far have always been very pleasant, but ever since I have met Mike Harlow in the service department, taking least four years. My experiences there so far have always been very pleasant, but ever since I have met Mike Harlow in the service department, taking the car in for scheduled maintennance has become something I look forward to. Mike has a very positive attitude and demonstrates utmost respect for my time and convenience. Most of the people I have dealt with at the Infiniti of Lisle, especially Mike harlow have been extremely accomodating. He is the perfect person to go to when you need to "get something done". More

True quality workmanship without needing to sacrificing short ends here and there is extremely hard to come by these days. Julian is the rare breed of managment who takes care of just that. Every time that short ends here and there is extremely hard to come by these days. Julian is the rare breed of managment who takes care of just that. Every time that I've brought myself and my car into service I've always been treated like family there. Julian has gone above and beyond each and everytime to make sure that my vehicle (as well as myself) is taken care of with no question. Whenever anything extra that may be needed to be performed (they never just do it and charge me in the process), he always notifies me prior to doing so, and also explains why he recommends a service, but always leaves it up to me if I should choose to accept it or not. Julian has always been straight forward with me and talks to me as a friend, not just a customer. He is one of the main and many reasons why I enjoy going there as often as I do. I know I can bring my car there and have it taken care of and not need to worry about any sour mishaps. Thank you, Julian.. your team of quality techs, and friendly and honest service is by far the best I've ever experienced in any dealership. I look forward to doing business with you again in the future for years to come. Sincerely, JBLiu More

I've gone in numerous times to have my car looked at from oil changes, to actually needing a new motor. Each and every time that I've brought my 2006 Infiniti G35 coupe there, I've been treated with respect, oil changes, to actually needing a new motor. Each and every time that I've brought my 2006 Infiniti G35 coupe there, I've been treated with respect, and was given honest information without needing to worry about being tossed around. The people there from service to sales, have taken care of me each and every time. I've always dealt with Corey and/or Christian and they've always gone above and beyond to take care of me. I'd highly recommend Infiniti of Lisle for both sales AND service. Top notch in my honest opinion. Thank you. Your loyal friend and customer, Jeff L. More

Everything is great. I would like to see a slightly lower price for service, but not by sacrificing quality of service. Very good dealership!! 1234567890123456789012345678901234567890123456789012 lower price for service, but not by sacrificing quality of service. Very good dealership!! 12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890 More

Overall, every experience I have had at the dealership has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiti has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiting for my car, getting on the internet to do my work email is just another bonus. Everyone who works at Infiniti of Lisle has the customer in mind. More

This is the 4th new Infiniti that I have purchased from this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales a this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales and servive personnel. and their Manager. Everyone there has always strived to satisfy the customer and deliver excellent customer service. Today I had scheduled servive done on the M35x, and Doug Cameron once again went out of his way to provide us a pleasant and great service experience. More

The staff at Infiniti of Lisle was a great help when I came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 F came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 FX 45. The driver's seat was broken and in terrible condition. Mr.Corey Robinson replaced the driver's seat cushion and replaced the welt molding with no additional charge. His help was greatly appreciated. The individuals that work at the Lisle Infiniti dealership are very professional and I will continue comming to this location for the rest of my life. Thank you for all your help! More

I have given that above mentioned rating because I love the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. Th the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. They are willing to go the extra mile and explain what type of service will be performed and let you make the decision. They are willing to make that extra call and advise you that this is what we did so far, we have these parts on order and should have them hear tomorrow and by any chance is there anything else that you might have remembered that needed to be serviced that you might have forgotten to tell me. More