INFINITI of Nashua

Very professional and friendly service members. Went in for an oil change and tire rotation but they noticed that my alignment was out and my tires were severly worn. I got a very reasonable price on a set for an oil change and tire rotation but they noticed that my alignment was out and my tires were severly worn. I got a very reasonable price on a set of new tires and was quite satisfied. More

Should be less than 1 star. Car buying experience was good, car itself was great. Unfortunately it was totaled in an accident. Attempting to get refund of pro-rata portion of the GAP Insurance and the good, car itself was great. Unfortunately it was totaled in an accident. Attempting to get refund of pro-rata portion of the GAP Insurance and the Extended Warranty from the Finance Department has been beyond awful. 4 Months of emails that went unanswered, wasted time, and empty promises of resolution. Had to resort to sending emails to the entire senior management team and the CEO. Emailed Infiniti Consumer Services to get anything even acknowledged. Still, not resolved despite promises. Final email today to include the NH Consumer Protection Bureau and a news channel that assists and airs unfair business practices. Would never deal with them again, and unfortunately the same ownership group owns all other Infiniti dealerships in my area. More

I was interested in a Mercedes Benz that they had extremely over-priced on their website. I called to ask if any negotiation can be made and the quote on quote GM Diana DAvanzo told me we are very ti extremely over-priced on their website. I called to ask if any negotiation can be made and the quote on quote GM Diana DAvanzo told me we are very tight on budget purchase on the car and that I can maybe give you $100-$200 0ff. $100-$200 off felt as an insult when you are talking about a car over 50k. I was very polite and told her if they are willing to negotiate to please give me a call and then a week later I see they marked down the car another almost $2000 when she Diana DAvanzo had originally told me oh we are very tight on budget I can maybe do $200 max and boom a week later its marked down $2000. never got a call back about the mark down. Dealership seems very scammy and as I sit here and read other peoples reviews it feels like majority feel the same. so far horrible experience and even with the $2000 price drop cargurus still has it over priced by $2770. Extremely disappointed as they are a name branded dealer. More

Awesome customer service, quick check in, nice clean dealership, friendly staff! Overall it was a pleasant experience to have my car get work done here. Thanks! dealership, friendly staff! Overall it was a pleasant experience to have my car get work done here. Thanks! More

I am extremely happy with my experience in purchasing a new car at Infiniti of Nashua. I had a great experience with this purchase and would recommend this dealership to anyone who is looking to buy a new new car at Infiniti of Nashua. I had a great experience with this purchase and would recommend this dealership to anyone who is looking to buy a new car. More

I stopped by Infiniti of Nashua recently, June 26th, to browse pre-owned inventory. I went home to ponder 2 Infiniti’s I test drove, Q70 and Q60. Chris Toupence, Sales Consultant, was great. No pressure. browse pre-owned inventory. I went home to ponder 2 Infiniti’s I test drove, Q70 and Q60. Chris Toupence, Sales Consultant, was great. No pressure. It was a matter of making up my mind, which is not an easy task for me. On June 27th I drove home with a beautiful Q50. Could not be happier with my choice. The experience was great from sales, finance and anyone else I crossed paths with that day. More

Very professional. Keith got us exactly what we wanted and we felt extremely comfortable working with him! Will definitely use him again in the future! and we felt extremely comfortable working with him! Will definitely use him again in the future! More

The experience began over the phone, and Cara did a great job working with me. She coordinated price and vehicle, and then worked with me to make my vehicle purchase frictionless. We talked of texted at le job working with me. She coordinated price and vehicle, and then worked with me to make my vehicle purchase frictionless. We talked of texted at least 1// dozen times on Saturday, and when I picked up the vehicle Sunday I was in and out on 1/2 hour. More

Dennis Matteau was my service advisor and was an absolute blessing. He didn’t waste anytime I called to book an appointment as I believed my turbos on my 2017 Infiniti Q60 had failed. I came in for a multipo blessing. He didn’t waste anytime I called to book an appointment as I believed my turbos on my 2017 Infiniti Q60 had failed. I came in for a multipoint inspection waited an hour and sure enough he told me they had to be replaced under warranty. He ordered the parts and fast forward three weeks I came back in he got me right in the door and right out. He had always kept me updated throughout the process and I was never left wondering. He was the best and I highly suggest Dennis if you ever go to Infiniti of Nashua he’s the man! Thank you again Dennis! More

The whole experience was frustrating. It still isn't resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money wi resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money with no real great resolution. Ive bought many trucks and cars in my life and have never seen such a travesty from corporate to dealership. Im out the money now and ill be sure to be vocal about this problem for years to come. More