INFINITI of Nashua

My second new car and third car overall that I have purchased from this dealership. Their Sales, Service, and Finance departments are all top notch. purchased from this dealership. Their Sales, Service, and Finance departments are all top notch. More

I had an awesome experience here in Nashua; I was referred to Infinity of Nashua by Victor who works in the service dept; he knew I was looking to upgrade my Infinity QX30 and he told me I wouldn't b referred to Infinity of Nashua by Victor who works in the service dept; he knew I was looking to upgrade my Infinity QX30 and he told me I wouldn't be disappointed to come on down and speak to Keith in sales. If your looking for a great professional go the extra mile sales person ask for Keith Brandano. He made my experience great, and answered all my questions and concerns even after I bought the car. I walked out very excited and happy with my purchased everyone was extremely nice and accommodating. The best customer service I've had. Great Team and leadership. MP More

My experience thus far has been awesome. My representative, Kristin at Nashau, has exceeded my expectations as my rep. Working with her has been great. representative, Kristin at Nashau, has exceeded my expectations as my rep. Working with her has been great. More

Dennis is the absolute best advisor to work with! A little over two years with my car and I wouldn’t trust anyone else to advise and guide me through the best maintenance possible. Thank you! little over two years with my car and I wouldn’t trust anyone else to advise and guide me through the best maintenance possible. Thank you! More

I bought my suv from them an I bring my suv for service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. More

Very professional and friendly service. Easy write up and acceptance of my issue, good acceptable suggestion about the repair. Also very flexible as far as completion of the service - I am a happy customer. acceptance of my issue, good acceptable suggestion about the repair. Also very flexible as far as completion of the service - I am a happy customer. More

Honestly impressed with how quick the service was along with Great customer service! Everyone was friendly and I definitely will recommend this dealership to people! Thanks Again! with Great customer service! Everyone was friendly and I definitely will recommend this dealership to people! Thanks Again! More

Don't buy their extended policy I paid for the Ultimate Platinum Protection Plan for five years or 60 months. The financial manager at the time assured my wife and I that we would re I paid for the Ultimate Platinum Protection Plan for five years or 60 months. The financial manager at the time assured my wife and I that we would receive a refund for the prorated duration at the time I decided to turn in the lease or I would be able to keep the vehicle and the policy for the full five years. My lease was for 39 months and I decided to return my vehicle. That financial manager does not appear to be working at Infiniti of Nashua anymore, but the new financial manager initially told me he would help me get my refund once I turned in my vehicle. After I turned in my vehicle, he said he could no longer help me because I had used the policy a little over a year ago. He claimed that the claim deduction for the policy was more than my prorated amount, so they refuse to refund me; however, the previous financial manager had assured my wife and I at time of sale that we would be prorated based on the 21 months that we would no longer have the plan after we turned in the vehicle. He never stipulated to my wife and I if we used the policy, then we would not get a refund. If we had known that, then we would never have purchased the policy. Also, we could have purchased the policy for only 3 years, instead of 5. Three years would have been cheaper, and you could use the policy without losing the difference afterward. I had selected 5 years because the financial manager at the time had told me I would get a refund for the difference in duration if I turned it in or I could decide at the time the lease ended to keep the vehicle and the policy for the full five years. More

My new QX50 purchasing experience was awesome!! I truly enjoyed purchasing my new QX50 Infiniti from Brendon McGuire. He was extremely professional, courteous, patient, and knowledgeable! He did a g I truly enjoyed purchasing my new QX50 Infiniti from Brendon McGuire. He was extremely professional, courteous, patient, and knowledgeable! He did a great job securing for me everything I wanted in my new 39 month lease. He is extremely helpful and took the necessary time to explain and to answer all of my questions. I even had my friend from South Hadley, MA drive 2 hours to buy her new vehicle from Brendon-as he really is an honest and exceptional salesman. I also enjoyed working with Mike-in the Finance Dept.-as he also was very quite helpful and knowledgeable Cara Couture was also great!!. I would absolutely recommend Infiniti of Nashua to anyone looking to purchase a new Infiniti. Carol Catalano More

Excellent overall experience with the service department. Dennis was great to work with. Very courteous and professional. Wait was a little longer than expected. But there is a nice lobby where I was able Dennis was great to work with. Very courteous and professional. Wait was a little longer than expected. But there is a nice lobby where I was able to get some work done. More