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INFINITI of Norwood

Norwood, MA

4.3
680 Reviews

866 Providence Hwy

Norwood, MA

02062

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Showing 680 reviews

September 13, 2018

Everything was perfect! Thank you. I was really happy to deal with you! I will bring my wife for the new car. You are professional. Recommend to all. More

by RENOMEXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweeney, Michael Howard
September 13, 2018

They are great and work is done well I like their services. They made feel at home and the staffs are great. The waiting area is nice and they all u needed. Ok More

by BONACHY_999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Amoah, Fernando Diaz, Anthony Chirico, Brandon Dailey
September 12, 2018

Great Experience! As a long-standing Infiniti customer, my numerous dealings with the Infiniti Service Center, no matter the reason for my visit, have always been handl More

by MMBERLUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tippett -Excellent, Michael Sweeney, Fernando Diaz, Nigel Desilva, Anthony Chirico, Brandon Dailey
September 11, 2018

Great service. My service guy was awesome. I love that they always take the time to show me what needs to be done but with no pressure. And they accept competitor coupons to make it more affor More

by EHLERSTIMOTHY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz, Anthony Chirico, Brandon Dailey
September 11, 2018

Excellent service very time I go . Would definitely recommend Mr.Diaz for his excellent customer service and kindness. Thank you for your help always Thanks More

by k_m_2390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
September 11, 2018

Terrible Took my car in for a factory recall and an hour later the engine light came on and now the car is not running good have no idea what they did to my ca More

by LCOLON572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Chirico
Oct 17, 2018 -

INFINITI of Norwood responded

Thank you for bringing this to our attention. We apologize for what you have with the car service recall. We would like an opportunity to fix this and to earn your business, please contact me at ndesilva@albrechtauto.com. We look forward to speaking with you. Nigel Desilva, Service Manager

September 11, 2018

Questionable service recommendations Have had my vehicle in 4-5 times Over the last 8 weeks for check engine light. They have had me replace fuel pump and said that was the issue. Well More

by RBURNS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nigel Desilva, Anthony Chirico, Brandon Dailey
Oct 17, 2018 -

INFINITI of Norwood responded

We’re sorry that after further attempts to resolve in your vehicle, we weren’t able to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Once again we apologize.

September 07, 2018

Transmission flush. My service went well today. No issues, no delays and the service time was quick. I was greeted with a friendly smile as I entered the facility. More

by GREG_INTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tibet
September 06, 2018

new Infiniti lease My decision to continue leasing from Infiniti of Norwood was based on: The positive experience with and the quality of the Q50 The professionalism a More

by STPARRISH
Recommend Dealer
Yes
Employees Worked With
Michael Sweeney, Michael Howard, Adam Goldstein
September 06, 2018

Good experience We had a great experience at Norwood Infiniti. The salesman was professional and provided good customer service. I would go back to them and recommend More

by ernest.johnson405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cultrera
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