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INFINITI of Norwood

Norwood, MA

4.4
680 Reviews
Proud member of the Albrecht Auto Group! We're here to provide you with tools that we hope will make buying a car easier. You can browse our inventory-new or used-get a quote, fill out a credit application, value your trade or make a service appointment. We're Infiniti of Norwood, and we're here to help you. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great offer on the Infiniti of your choice. At Infiniti of Norwood, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Infiniti models, including G Coupe, G Convertible and M. Wherever you live in the Boston area, or if you're driving from Nashua, Westborough, Arlington or Hartford, we're ready to serve you.
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866 Providence Hwy

Norwood, MA

02062

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Showing 680 reviews

July 01, 2010

Mike and the staff at infinity of Norwood made our purchase so easy. From the minute we walked in the door we felt like we were treated with respect. Usually buying a car is a terribly stressful event More

by Jadaca224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sweeney
June 12, 2010

Christopher had recommended me to Jason in regard to the purchase of a new car. Chris, along with Kerry, Steven and the entirety of the service department have always taken the absolute best care of me and More

by jdjones54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cultrera and Christopher Mussone
June 07, 2010

Mike was great and understood both what we were looking for and how we wanted to proceed with the transaction. No pressure and delivery of the car was really one of the best ever. Keep up the good work a More

by cjanmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sweeney
April 19, 2010

Infiniti of Norwood, MA is the best dealership to business with in Massachusettes. I just leased a brand new 2010 M35x, and the staff at this dealership made this transaction effortless. This is my More

by troyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
April 07, 2010

I bought 5 cars in the last 11 years from Norwood rt-1 dealers and I can say the buying experience at Infiniti of Norwood was the best. The sales person Jason Cultrera was great to work with, smooth negot More

by vp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cultrera
April 01, 2010

I negotiated the price and options before arriving at the dealership. I received the price that I wanted and it was honored when I arrived. Once I arrived at the dealership the car and the options were prepa More

by nnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Albrecht, Adam Goldstein
March 30, 2010

Bought a used 2009 M35x (former rental) in March of 2010. Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to Infiniti More

by robostock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Goldstein, John McCarthy, David Bingham, David White, Chris Musone
March 30, 2010

I bought a used 2009 M35x (former rental) in March of 2010. Overall experience was very good. I've had bad experiences with car dealerships with their deceptive practices and hidden charges. Coming to In More

by robostock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Goldstein, John McCarthy, David Bingham, David White, Chris Musone
March 29, 2010

I had ranked the Infinity M37x at the top of my list for a new car. Behind were the Acura RL, Audi A6 and Lexus GS. After test driving the car, I said I was interested in purchasing. Yaro immediately star More

by bdelaive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yaro and his Sales Manager
Mar 31, 2010 -

INFINITI of Norwood responded

I was disappointed to learn of your sales experience and our unsuccessful attempt to sell you a new vehicle. While there are two sides to every story, it is clear that our Sales manager became frustrated and did not act in accordance with our standards. Your time is valuable. It is beyond disappointing to read the service we provided you caused you to walk away viewing your visit as less than worthwhile. We take the treatment we provide to all customers seriously and strive to impress everyone who takes their valuable time to visit us. It is clear that in your case we failed to do this. Again we apologize. Trade-in values can and do vary, particularly in this volatile market. Please also be mindful that new car values vary by manufacturer and model year. We are pleased to know you found a higher value elsewhere for your trade. In moving forward we will use your feedback and experience to amend our sales process. I invite you to please contact me personally to discuss the situation in more detail so we might learn from this experience and use it to improve our process. Kind Regards, George Albrecht Jr General Manager 781-329-3040

March 19, 2010

Arthur Kloack was the reason I purchased the 2007 M35 at Norwood Infinity. (By the way we love the car.) Arthur did exactly what he said he would do when he said it would be done. He did a great " More

by Bob Giguere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Kloack
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