INFINITI of Norwood - Service Center

Great atmosphere and customer service great area to wait for my car wouldn't go to any other dealer uou can tell they are professionals atmosphere and customer service great area to wait for my car wouldn't go to any other dealer uou can tell they are professionals More

Excellent Service The technician Jeff was extremely helpful and professional. He always has the best interest of his customers and ia very trustworthy! Thank you Jeff, The technician Jeff was extremely helpful and professional. He always has the best interest of his customers and ia very trustworthy! Thank you Jeff, I couldnt ask for better service! More

Best customer service! Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Just bought a used vehicle that I needed serviced. Nigile was very thorough in explaining my warraanty and the wait time. Fernando was very pleasant. Showed me what was wrong with my vehicle. Which I appreciated. This is my second Infiniti and this is my preferred dealership. Best customer service. Everyone is extremely pleasant. Very satisfied customer! More

Best service center I'm very comfortable dealing with everyone at Norwood service center .everyone is very friendly I appreciate the work they do .I would recommend all m I'm very comfortable dealing with everyone at Norwood service center .everyone is very friendly I appreciate the work they do .I would recommend all my friends to visit Norwood for service More

Simple Oil Change It took almost 3 hours for an oil change and cost $45 with a coupon. Also, they never vacuumed inside the vehicle. I have gone to this dealer many tim It took almost 3 hours for an oil change and cost $45 with a coupon. Also, they never vacuumed inside the vehicle. I have gone to this dealer many times over the years and the service experience has go way down hill over the past year. I get the oil changer much quicker and cheaper at Herb Chambers. More

Accommodation for windshield replacement The dealership assisted with locating a third party to replace a windshield and the service was performed onsite. Everyone from the initial phone con The dealership assisted with locating a third party to replace a windshield and the service was performed onsite. Everyone from the initial phone contact to the valet and service managers were pleasant and helpful. More

Oil Change/tire rotation/scratches out Everyone was very professional and extra helpful!! Will def go back!! They went above and beyond the oil change and tire rotation taking care of a fe Everyone was very professional and extra helpful!! Will def go back!! They went above and beyond the oil change and tire rotation taking care of a few scratches that were on my new car:) More

Excellent Im beyond thankful for Fernando Díaz and Nigel Desilva always taking an extra time to explain me everything. I’ve been having services with y’all fo Im beyond thankful for Fernando Díaz and Nigel Desilva always taking an extra time to explain me everything. I’ve been having services with y’all for over 3 years now and I’d definitely recommend to everyone. Thanks once again. More

Live an hour away and always make a point to come to the dealership even for simple oil and tire rotation. Professional and polite service , would recommend to anyone dealership even for simple oil and tire rotation. Professional and polite service , would recommend to anyone More

Recall Service I was notified of a recall on my M37. I brought my car in and was immediately serviced. I was in and out within a half hour. I highly recommend this d I was notified of a recall on my M37. I brought my car in and was immediately serviced. I was in and out within a half hour. I highly recommend this dealer. More