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INFINITI of Norwood - Service Center

Norwood, MA

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433 Reviews

433 Reviews of INFINITI of Norwood - Service Center

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May 18, 2018

Service with a smile & refreshments Visited Infiniti of Norwood for a minor service, I always enjoy hanging out there. I got a free café mocha, look at magazines, use their Wi-Fi, and t More

by GHOST243283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Dailey
May 16, 2018

Multiple car repairs Brandon and Terrance were professional and knowledgeable and communicated technical problems well. I left with a massive amount of work on my car and More

by MARYRENEECLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance the mechanic with electrical and break expertise. , Brandon Dailey
May 15, 2018

Exclent! I've been servicing my vehicle there for a little over 2 years now, never had any issues with the service that was provided. For as long as I cont More

by SKYLIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018

Seamless and Outstanding! Outstanding service overall - attentive and proactive. I recently purchased a service package for my QX50 and I am very pleased with the consistent se More

by AUREAALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Service The service at Infiniti is typically excellent. The full point inspection given is super convenient as it gives you a current status of your vehicle. More

by Mlabranche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dailey
May 14, 2018

Great service They where very friendly, attentive & professional. I didn’t have to wait long and they took care of my needs. I would definitely recommend them. More

by DIMBIMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Desilva
May 14, 2018

No good No keep the promise Jason lier to me keep calling him never return my call. I went there Jason wasn’t there I explained to Aoron he help me More

by JOHNALVES21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Cultrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Huntington
May 18, 2018 -

INFINITI of Norwood responded

Hello, We would like to apologize for any miscommunication between you and Jason, we pride ourselves on customer service. We are happy you were able to get your problem resolved while you where here in the store. I do hope you consider us in the future and give us an opportunity to prove to you the INFINITI of Norwood way! If you have any additional feedback please reach out to sgreen@albrechtauto.com. Thank you!

May 14, 2018

I enjoy the services rendered by infinity. My car feels good I can't get any better and proper service some where else. Every one I have met there have been very polite and responsive to my needs. More

by N_OKUNGBOWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanice Green, Eric Amoah, Brandon Dailey
May 12, 2018

Welcoming is very good I love going to the dealer for my car even it’s expensive but love it because I love my car and the service is good car running great More

by AUTODOCJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanice Green, Eric Amoah
May 09, 2018

Great customer service So I went there to get my drl fix on my q50 while they take car that they found some other stuffs and fix customer services was great 👍 More

by JEFH6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Huntington
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