INFINITI of Norwood - Service Center

This is the best dealership I have ever been to!!! They take care of me every time I come in, wether that be once a year, or every 2 months. The staff is super friendly, and they are sure to remember your take care of me every time I come in, wether that be once a year, or every 2 months. The staff is super friendly, and they are sure to remember your name and face, the service is good and timely, and the price... well I have no complaints. I recommend anyone with an Infiniti to go to Infiniti of Norwood and really "experience" what it is like to have a wonderful dealership. More

Well, I was a little concerned when the car I purchased was shaking when I would step on the brakes. At first, I thought it was just b/c it was new to me but it gradually b/c more apparent that something w was shaking when I would step on the brakes. At first, I thought it was just b/c it was new to me but it gradually b/c more apparent that something was wrong. I called up Kerry, the service manager, and asked her if I could get my car looked at and explained the problem. She said that it was probably something with the rotors and I could most certainly drop it off the next morning for service and someone would drive me to work (I only work about 2mi down the road). When I arrived in the AM, I was greated by Steve. He took my keys and got my paperwork done. He asked if I would be waiting and I said that Kerry said the valet would drive me to work. Steve said the valet wasn't in but he would get me a car. After double checking with Kerry, which took only about 2 minutes, he set me up in an g35 loaner to get myself to work. Steve called to let me know my car was ready and what service was done and if I had any questions to contact him. I picked up my car after work without any problems and dropped off the loaner. Kerry even called the next day to follow-up and make sure my problem was fixed to my satisfaction! More

I have not yet purchased a vehicle at Norwood Infiniti however I have my girlfriends vehicle serviced there when necessary. Everyone I have encounted so far has been fantastic. I never feel pressured to b however I have my girlfriends vehicle serviced there when necessary. Everyone I have encounted so far has been fantastic. I never feel pressured to buy a car even though I look through different models at different times. Their service department and everyone within is five star. Everything is so clean and new. The people are all well dressed. I truly feel as though I'm working with a state of the art top of the line automotive manufacturer / distributor. Thanks so much for everything!!! More