INFINITI of ONTARIO

Excellent and Fast Service! My wife and I were looking to purchase a QX80. From the initial inquiry Infiniti of Ontario were professional, respectful, and not pushy like other de My wife and I were looking to purchase a QX80. From the initial inquiry Infiniti of Ontario were professional, respectful, and not pushy like other dealerships. We had a wonderful experience and would highly recommend this dealership! More

Pleasant car shopping experience No pressure at all. The sales patiently listen to my requirements, give professional recommendations and point out just the right things I want to kno No pressure at all. The sales patiently listen to my requirements, give professional recommendations and point out just the right things I want to know. Knowledgeable enough about the cars to answer all my questions. All from a customer’s best interest point of view. More

Excellent customer service Just had another excellent experience with Jorge Aragon and Infiniti of Ontario. (This is the 3rd car I’ve bought from him). Jorge bent over backward Just had another excellent experience with Jorge Aragon and Infiniti of Ontario. (This is the 3rd car I’ve bought from him). Jorge bent over backwards to get me what I wanted at a very competitive price. He went above and beyond. He has earned my business over the years with his professionalism and excellence in customer service. More

Ontario Infiniti is the best! Ontario Infinity is the best! Even better is Jorge Aragon! He went above and beyond to get the deal done. We are so grateful for having the opportu Ontario Infinity is the best! Even better is Jorge Aragon! He went above and beyond to get the deal done. We are so grateful for having the opportunity to work with him. He was so helpful, informative and knowledgeable. This is the place to get your Infinity and Jorge is the man to see!!! More

Top tier customer service Mouris at the Ontario Infiniti dealership went above and beyond to make sure I left 100% satisfied. So grateful for my experience, thank you, Mouris! Mouris at the Ontario Infiniti dealership went above and beyond to make sure I left 100% satisfied. So grateful for my experience, thank you, Mouris! More

New Tacoma Purchase Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated like family. This is why this is my third purchase with this group. I will return in the future way before going to any other dealer in the area. More

Excellent customer service Jorge Aaragon was very helpful explaining everything to us. He has excellant customer service. Highly recommend visiting this dealer ship. Ask for J Jorge Aaragon was very helpful explaining everything to us. He has excellant customer service. Highly recommend visiting this dealer ship. Ask for Jorge he will take care of you. Thank you Jorge. More

Great experience! My salesperson was Aaron Bass. Aaron was very knowledgeable about the QX60. I told Aaron the type of car I wanted and the terms and he made it My salesperson was Aaron Bass. Aaron was very knowledgeable about the QX60. I told Aaron the type of car I wanted and the terms and he made it all happen. As a woman I was concerned the experience would be long and difficult. It was not and I highly recommend this young man and dealership. More

It was a very tiring and laborious process, three hours. We first spoke with Jodie about leasing another QX50. She was great, very knowledgeable. We told her what we wanted, and she found the car. The nex We first spoke with Jodie about leasing another QX50. She was great, very knowledgeable. We told her what we wanted, and she found the car. The next time we went out there, we put down a deposit, so the car would be held for us when it came in. In the meantime, we discovered the exact car at a dealer in Oceanside. When we mentioned this to Jodie, she said she would look into it. However, nothing happened. There seemed to be a reluctance to pursue it on the part of management. On Sunday, June 2, we saw that the car had just been delivered to Ontario. My husband called and spoke with Tony. He said Jodie was ill but would be back in the office on Wed. He made an appointment for us. He also said he would put our name on the car and get it cleaned up so it would be ready for us on Wed. When we arrived on Wed, we were told that Jodie was still out sick. Jorge was assigned to help us. No one at the dealership knew we had an appointment. The process did not go smoothly. It seemed that Jorge, who was very nice and polite, did not really know how to proceed. This was not his fault. We were there for an hour and a half before he discovered that we had put a deposit down on the car. He constantly jumped up and ran to another office to ask for help. We had been approved by Infiniti financial, but still had to go through form after form. This is our third Infiniti. We should have been in the system. I feel that Tony dropped the ball. When Jodie was still out on Wed., he should have stepped in and taken us through the process. He obviously had not discussed our conversation on Sunday with any salesperson. It took way longer than it should have. The car had not been cleaned up as Tony said it would be. If we had been able to complete the transaction with Jodie, this review would read differently. The facility is beautiful, spotless and very appealing. (The reason for four stars). However, it is glaringly obvious that communication is lacking. When our lease is up, we will have to decide whether or not to lease or buy another vehicle from Infiniti of Ontario. More

Great experience Jorge Aragon helped me out with my first Infiniti and I went back to him for another one 3 years later. He is professional, efficient and most of all Jorge Aragon helped me out with my first Infiniti and I went back to him for another one 3 years later. He is professional, efficient and most of all patient. He worked hard to find the vehicle I needed with the options I wanted. He was also able to get me the price I wanted. Needless to say I drove away a very happy person in my new car. More