
INFINITI of ONTARIO
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Ontario Infiniti is the best! Ontario Infinity is the best! Even better is Jorge Aragon! He went above and beyond to get the deal done. We are so grateful for having the opportu Ontario Infinity is the best! Even better is Jorge Aragon! He went above and beyond to get the deal done. We are so grateful for having the opportunity to work with him. He was so helpful, informative and knowledgeable. This is the place to get your Infinity and Jorge is the man to see!!! More
Excellent customer service Just had another excellent experience with Jorge Aragon and Infiniti of Ontario. (This is the 3rd car I’ve bought from him). Jorge bent over backward Just had another excellent experience with Jorge Aragon and Infiniti of Ontario. (This is the 3rd car I’ve bought from him). Jorge bent over backwards to get me what I wanted at a very competitive price. He went above and beyond. He has earned my business over the years with his professionalism and excellence in customer service. More
New Tacoma Purchase Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated Infiniti of Ontario is a very trustworthy group of people. The car buying experience can be very stressful but as soon as you arrive you are treated like family. This is why this is my third purchase with this group. I will return in the future way before going to any other dealer in the area. More
Excellent customer service Jorge Aaragon was very helpful explaining everything to us. He has excellant customer service. Highly recommend visiting this dealer ship. Ask for J Jorge Aaragon was very helpful explaining everything to us. He has excellant customer service. Highly recommend visiting this dealer ship. Ask for Jorge he will take care of you. Thank you Jorge. More
Great experience! My salesperson was Aaron Bass. Aaron was very knowledgeable about the QX60. I told Aaron the type of car I wanted and the terms and he made it My salesperson was Aaron Bass. Aaron was very knowledgeable about the QX60. I told Aaron the type of car I wanted and the terms and he made it all happen. As a woman I was concerned the experience would be long and difficult. It was not and I highly recommend this young man and dealership. More
It was a very tiring and laborious process, three hours. We first spoke with Jodie about leasing another QX50. She was great, very knowledgeable. We told her what we wanted, and she found the car. The nex We first spoke with Jodie about leasing another QX50. She was great, very knowledgeable. We told her what we wanted, and she found the car. The next time we went out there, we put down a deposit, so the car would be held for us when it came in. In the meantime, we discovered the exact car at a dealer in Oceanside. When we mentioned this to Jodie, she said she would look into it. However, nothing happened. There seemed to be a reluctance to pursue it on the part of management. On Sunday, June 2, we saw that the car had just been delivered to Ontario. My husband called and spoke with Tony. He said Jodie was ill but would be back in the office on Wed. He made an appointment for us. He also said he would put our name on the car and get it cleaned up so it would be ready for us on Wed. When we arrived on Wed, we were told that Jodie was still out sick. Jorge was assigned to help us. No one at the dealership knew we had an appointment. The process did not go smoothly. It seemed that Jorge, who was very nice and polite, did not really know how to proceed. This was not his fault. We were there for an hour and a half before he discovered that we had put a deposit down on the car. He constantly jumped up and ran to another office to ask for help. We had been approved by Infiniti financial, but still had to go through form after form. This is our third Infiniti. We should have been in the system. I feel that Tony dropped the ball. When Jodie was still out on Wed., he should have stepped in and taken us through the process. He obviously had not discussed our conversation on Sunday with any salesperson. It took way longer than it should have. The car had not been cleaned up as Tony said it would be. If we had been able to complete the transaction with Jodie, this review would read differently. The facility is beautiful, spotless and very appealing. (The reason for four stars). However, it is glaringly obvious that communication is lacking. When our lease is up, we will have to decide whether or not to lease or buy another vehicle from Infiniti of Ontario. More
CARLOS ESPINOSA IS AWESOME Carlos was amazing. Helped my growing family purchase a q50 a few months ago, and made that experience so effortless and welcoming that I HAD to come Carlos was amazing. Helped my growing family purchase a q50 a few months ago, and made that experience so effortless and welcoming that I HAD to come back to see him to purchase my NEW 2019 Q60. Awesome man, remarkable job done with us! So much that I’m inviting him to my wedding! Infiniti of Ontario has a hard working guy on their hands, Please treat him well ! Thanks for everything Carlos -Ray & Maggy More
Great experience Jorge Aragon helped me out with my first Infiniti and I went back to him for another one 3 years later. He is professional, efficient and most of all Jorge Aragon helped me out with my first Infiniti and I went back to him for another one 3 years later. He is professional, efficient and most of all patient. He worked hard to find the vehicle I needed with the options I wanted. He was also able to get me the price I wanted. Needless to say I drove away a very happy person in my new car. More
Great deal, friendly service I’ve been shopping for a car for a while now and this dealership treated me well and made me comfortable with my decision. I highly recommend them if I’ve been shopping for a car for a while now and this dealership treated me well and made me comfortable with my decision. I highly recommend them if your in the market for a car. Miki and Jorge worked to get me exactly where I.needed to be with this purchase. An overall great experience More
Easiest car choice ever Mouris is an all star! He made this the easiest car purchase ever. He went above & beyond to find me exactly the car I wanted and made a deal my comp Mouris is an all star! He made this the easiest car purchase ever. He went above & beyond to find me exactly the car I wanted and made a deal my company would accept happily. He was so accommodating and helpful. I will Highly recommend dealing with him to everyone More