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INFINITI of ONTARIO
Ontario, CA
2,260 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,260 reviews
August 30, 2018
Very satisfied Excelent service would recomend to everyone to buy your inifinti vehicale, very up front easy to talk to the place is great and very profesional. Excelent service would recomend to everyone to buy your inifinti vehicale, very up front easy to talk to the place is great and very profesional. More
by Mason47
Employees Worked With
Kevin
August 29, 2018
Professional and Experts One of the best sales experiences in buying a car. We had been extensively shopping around and found the perfect vehicle. We are highly satisfied with One of the best sales experiences in buying a car. We had been extensively shopping around and found the perfect vehicle. We are highly satisfied with our experience and product. More
by Ernesto 11
August 28, 2018
Excellent He showed us all the odds and how to use them, helpful every moment through out the prosess, he gave us the space to think and make the best decision He showed us all the odds and how to use them, helpful every moment through out the prosess, he gave us the space to think and make the best decision on the deal More
by Jaime02
Employees Worked With
August 26, 2018
2018.5 QX30 A very nice and a gentleman Salesman! From the beginning we feel welcomed and didn’t feel pressured. I would recommend the salesperson Mr Haddad to a A very nice and a gentleman Salesman! From the beginning we feel welcomed and didn’t feel pressured. I would recommend the salesperson Mr Haddad to anyone that are looking to purchase an INFINITY. Our first INFINITY and are pleased with it. More
by QX30
August 24, 2018
Beyond Compared..Never Will Second Guess Again Metro Infiniti is less than 1 mi from our residence. However, it is absolutely worth the 21 mi drive for the superb customer service at Montclair. Th Metro Infiniti is less than 1 mi from our residence. However, it is absolutely worth the 21 mi drive for the superb customer service at Montclair. This is our second vehicle with Montclair. Although there was a slight hiccup in dealing with our second vehicle , Montclair was able to quickly resolve the matter. Management was extremely personable to execute the deal that was best fitting for our budget. One person I would like to highlight is Luis Cruz. It was close to closing time, yet Luis patiently made sure my family and I were 100% content before we left the lot. This also entails how management imposes on its staff and personnel, that customer service is 100%! We graciously thank you Montclair for taking care of my family and I. More
by Tigger
Employees Worked With
Eric Delapena, Manuel Fuentes, Mario Romero, Rene Vigil, Luis Cruz
August 23, 2018
Excellent customer service - a job well done The Infiniti team - from Vincent Moya, Sales Consultant, Eric de la Pena, Sales Manager worked with me - allowing me to be able to purchase my car The Infiniti team - from Vincent Moya, Sales Consultant, Eric de la Pena, Sales Manager worked with me - allowing me to be able to purchase my car - they went above and beyond delivering excellent customer service - making it affordable for me to purchase my vehicle. More
by cargirl
Employees Worked With
Eric Delapena, Vincent Moya
August 23, 2018
Lease of a 2019 QX50 Very good service, worked with me for a couple of days ensuring that I would be totally satisfied with my choice, and I left a happy customer. Very good service, worked with me for a couple of days ensuring that I would be totally satisfied with my choice, and I left a happy customer. More
by happycamper
Employees Worked With
Eric Delapena, Manuel Fuentes, Rene Vigil
August 21, 2018
Happy Customer! Excellent customer service! Both Eric and his colleague were very professional. Gave us good deal. We left the place with a happy heart! Highly reco Excellent customer service! Both Eric and his colleague were very professional. Gave us good deal. We left the place with a happy heart! Highly recommended! More
by Adel
Employees Worked With
Forgot the name of the guy, Eric Delapena
August 21, 2018
From the beginning to end, the whole experience was wonderful. I knew what I wanted and they worked with me in getting the car I wanted. wonderful. I knew what I wanted and they worked with me in getting the car I wanted. More
by Loki22
August 21, 2018
Always great customer service from Olivia! I've been bring my auto fro my services and Olivia is always great in handling my needs and being attentive to what I am explaining. She has great peo I've been bring my auto fro my services and Olivia is always great in handling my needs and being attentive to what I am explaining. She has great people skills. She always has a smile on her face that goes a long ways! We love Olivia! More
by xmamiof2x
Employees Worked With
